ThreatLocker incident

Machines not checking in on instances G & H

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on May 11, 2026 affecting API [Instance G] and API [Instance H], lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 08:45 PM UTC
Resolved
May 11, 2026, 09:08 PM UTC
Duration
22m
Detected by Pingoru
May 11, 2026, 08:45 PM UTC

Affected components

API [Instance G]API [Instance H]

Update timeline

  1. identified May 11, 2026, 08:45 PM UTC

    Following the earlier incident we have had reports of some machines not checking in on Instance G & H. The issue has been identified and is currently being worked on

  2. resolved May 11, 2026, 09:08 PM UTC

    This incident has been resolved.