Resolved after 2 hours 58 minutes, affecting Portal [Instance A] and Portal [Instance B] and 1 more, on May 11, 2026.
Access has been restored and we are currently monitoring
Affected components
Portal [Instance A]Portal [Instance B]Portal [Instance C]Portal [Instance D]Portal [Instance E]Portal [Instance F]Portal [Instance G]Portal [Instance H]Portal [Instance AE1]Portal [Instance AU1]
Update timeline
- investigating May 11, 2026, 05:35 PM UTC
We are aware of an issue affecting logins to the portal and are currently investigating
- investigating May 11, 2026, 06:32 PM UTC
We are continuing to actively investigate this issue.
- monitoring May 11, 2026, 07:52 PM UTC
Access has been restored and we are currently monitoring
- resolved May 11, 2026, 08:33 PM UTC
This incident has been resolved.
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Amazon Web Services