ThreatLocker experienced a notice incident on May 11, 2026 affecting Portal [Instance A] and Portal [Instance B] and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Portal [Instance A]Portal [Instance B]Portal [Instance C]Portal [Instance D]Portal [Instance E]Portal [Instance F]Portal [Instance G]Portal [Instance H]Portal [Instance AE1]Portal [Instance AU1]
Update timeline
- investigating May 11, 2026, 05:35 PM UTC
We are aware of an issue affecting logins to the portal and are currently investigating
- investigating May 11, 2026, 06:32 PM UTC
We are continuing to actively investigate this issue.
- monitoring May 11, 2026, 07:52 PM UTC
Access has been restored and we are currently monitoring
- resolved May 11, 2026, 08:33 PM UTC
This incident has been resolved.