ThreatLocker experienced a minor incident on January 29, 2026 affecting API [Instance C] and Portal [Instance C], lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
API [Instance C]Portal [Instance C]
Update timeline
- investigating Jan 29, 2026, 08:22 PM UTC
We are currently investigating reports of log in and performance issues affecting Instance C
- investigating Jan 29, 2026, 08:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 29, 2026, 08:30 PM UTC
Instance C is now operational and we are monitoring
- resolved Jan 29, 2026, 08:38 PM UTC
Instance C is now operational and the issue is resolved