ThreatLocker incident

Login issues have been reported on Instance G

Minor Resolved View vendor source →

ThreatLocker experienced a minor incident on July 2, 2026 affecting Portal [Instance G], lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 06:04 PM UTC
Resolved
Jul 02, 2026, 08:32 PM UTC
Duration
2h 28m
Detected by Pingoru
Jul 02, 2026, 06:04 PM UTC

Affected components

Portal [Instance G]

Update timeline

  1. investigating Jul 02, 2026, 06:04 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 02, 2026, 06:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 02, 2026, 06:16 PM UTC

    Login issues are being addressed. Accessibility to the portal should be fine. We are monitoring this closely

  4. monitoring Jul 02, 2026, 06:30 PM UTC

    Team was able to pinpoint the cause. Will continue to monitor this situation to ensure stability has fully been returned.

  5. resolved Jul 02, 2026, 08:32 PM UTC

    Instance G is functioning as expected with no new reports of any issues with logging in. Everything is fully operational at this time. Downgrading outage post