SKUtrak Outage History

Status: Monitoring Tesco has advised that its supplier reporting toolkit (Tesco Partner Toolkit) will be temporarily unavailable from Thursday, 11 June to Wednesday, 17 June 2026. SKUtrak receives Tesco data via this toolkit, so during this period, new Tesco data will not come through. You may notice that Tesco sales, stock, and related metrics do not update, resulting in a gap across these dates. This is a Tesco-side outage affecting all suppliers, not an issue with SKUtrak. We expect collection to resume automatically once Tesco restores the service after 17 June, and we'll work to backfill the affected dates as soon as the data is available. If you need Tesco figures for this period sooner, they can be downloaded directly from the Tesco Partners toolkit before 5pm on Wednesday, 10 June. We'll update this notice as we hear more.

Status: Monitoring Sainsbury's have also not sent their data for Sunday, 14th. This means both Saturday 13th and Sunday 14th are currently outstanding and your SKUtrak service has not updated for these dates. We are in direct contact with Sainsbury's regarding the delay and will provide a further update as soon as we have more information or the data has been produced. Affected components Sainsbury's (Full outage)

Status: Monitoring Morrisons has advised that due to an internal issue on their side, the generation of today's data (10/06/2026) will be delayed. As a result, Morrisons sales, stock and other feeds may be unavailable or incomplete in the platform until the data is received and processed. We are in contact with Morrisons and will post a further update once we have a confirmed timeframe for delivery. Thank you for your patience. Affected components Morrisons (Full outage)

Status: Monitoring We have a further update on the ongoing data collection issue with Tesco's Partners Toolkit. • Friday 5 June: Data has not yet been published. We are continuing to monitor. • Saturday 6 June: Data was not available at the time of collection, but has now been published in the Tesco portal and is in the process of collection. • Sunday 7 June: Data has not yet been published. We are continuing to monitor. We will collect the data as soon as it is fully published and will provide a further update once it has been processed. Affected components Tesco (Partial outage)

Status: Monitoring We have been advised by Morrisons that there is a delay in the generation of today’s data. As a result, no files have been made available for collection, and dashboard values are not fully refreshed with yesterday's data. Current Status: The SKUtrak team is monitoring for the data release and will begin processing as soon as the files become available. Affected components Morrisons (Full outage)

Status: Monitoring This is now resolved. Affected components Morrisons (Full outage)