SKUtrak incident

Data Collection Delays - Tesco SKUtrak service impacted 25th Aug

Resolved after 1 day 1 hour, affecting Tesco and Tesco, on August 26, 2026.

identified Aug 26, 2026, 10:56 AM UTC

We are experiencing issues collecting data from Tesco which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

Started
Aug 26, 2026, 10:56 AM UTC
Resolved
Aug 27, 2026, 12:10 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 26, 2026, 10:56 AM UTC

Affected components

TescoTesco

Update timeline

  1. identified Aug 26, 2026, 10:56 AM UTC

    We are experiencing issues collecting data from Tesco which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

  2. resolved Aug 27, 2026, 12:10 PM UTC

    This has now been resolved, with Tesco data updated

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