SKUtrak incident

Data Processing Delays - Sainsburys SKUtrak service impacted

Resolved after 2 days 3 hours, on August 18, 2026.

resolved Aug 20, 2026, 02:56 PM UTC

Your Sainsbury's data has been received and we can confirm that your SKUtrak service is now correct and up to date

Started
Aug 18, 2026, 11:39 AM UTC
Resolved
Aug 20, 2026, 02:56 PM UTC
Duration
2d 3h
Detected by Pingoru
Aug 18, 2026, 11:39 AM UTC

Update timeline

  1. investigating Aug 18, 2026, 11:39 AM UTC

    We are experiencing an issue with our data processing infrastructure which will cause delays in updating your service. We are investigating the cause of the issue and will provide a further update once we have more information.

  2. resolved Aug 20, 2026, 02:56 PM UTC

    Your Sainsbury's data has been received and we can confirm that your SKUtrak service is now correct and up to date

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