SKUtrak incident

Data Processing Delays - SKUtrak service impacted

Resolved after 41 minutes, affecting Asda and Tesco and 1 more, on March 11, 2026.

investigating Mar 11, 2026, 10:17 AM UTC

We are currently experiencing an internal processing issue that is preventing all retailer data from updating as expected. As a result, dashboards may show incomplete or outdated information across multiple retailers. Current Status: Our Engineering is actively investigating the root cause and working to restore normal processing. At this time, no retailer data is being updated. We will provide a further update as soon as progress has been made or when processing resumes.

Started
Mar 11, 2026, 10:17 AM UTC
Resolved
Mar 11, 2026, 10:59 AM UTC
Duration
41m
Detected by Pingoru
Mar 11, 2026, 10:17 AM UTC

Affected components

AsdaTescoTescoCo-opMorrisonsWaitroseAmazonOcadoSainsbury's

Update timeline

  1. investigating Mar 11, 2026, 10:17 AM UTC

    We are currently experiencing an internal processing issue that is preventing all retailer data from updating as expected. As a result, dashboards may show incomplete or outdated information across multiple retailers. Current Status: Our Engineering is actively investigating the root cause and working to restore normal processing. At this time, no retailer data is being updated. We will provide a further update as soon as progress has been made or when processing resumes.

  2. resolved Mar 11, 2026, 10:59 AM UTC

    This is now resolved.

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