SKUtrak incident

Data Collection Delays - Waitrose - SKUtrak service impacted

Resolved after 1 day 1 hour, affecting Waitrose and Waitrose, on August 25, 2026.

investigating Aug 25, 2026, 12:17 PM UTC

We are experiencing issues collecting data from Waitrose since Aug 15th which will cause delays in updating your service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

Started
Aug 25, 2026, 12:17 PM UTC
Resolved
Aug 26, 2026, 01:48 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 25, 2026, 12:17 PM UTC

Affected components

WaitroseWaitrose

Update timeline

  1. investigating Aug 25, 2026, 12:17 PM UTC

    We are experiencing issues collecting data from Waitrose since Aug 15th which will cause delays in updating your service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.

  2. resolved Aug 26, 2026, 01:48 PM UTC

    A fix has been implemented with data now visible in SKUTrak.

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