SKUtrak incident
Data Receipt Delays - Morrisons SKUtrak service impacted
Resolved after 1 day 2 hours, affecting Morrisons and Morrisons, on October 15, 2026.
This has now been resolved. Morrisons advised of a delay to the generation of their daily data, which meant the most recent Morrisons data (14 and 15 October) was temporarily delayed in reaching SKUtrak. Both days have since been received and processed in full, and all Morrisons data, dashboards and reports are now complete and up to date. Thank you for your patience.
Affected components
Update timeline
- identified Oct 15, 2026, 07:34 AM UTC
Morrisons have advised that the generation of their data may be delayed. We will receive a notification once the data has been produced and will update once processing has started.
- monitoring Oct 15, 2026, 10:07 AM UTC
We can confirm that file generation has been delayed, and we are awaiting an update from Morrisons to confirm when the files will be delivered. We will update once processing has started.
- monitoring Oct 15, 2026, 11:32 AM UTC
Morrisons have now confirmed the data has been generated; we will provide an update once the files have been processed.
- resolved Oct 16, 2026, 09:57 AM UTC
This has now been resolved. Morrisons advised of a delay to the generation of their daily data, which meant the most recent Morrisons data (14 and 15 October) was temporarily delayed in reaching SKUtrak. Both days have since been received and processed in full, and all Morrisons data, dashboards and reports are now complete and up to date. Thank you for your patience.
Your product runs on more than SKUtrak
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services