SKUtrak incident
Data Collection Delays - Tesco SKUtrak service impacted
Resolved after 18 hours 57 minutes, affecting Tesco and Tesco, on October 5, 2026.
The missing Tesco data for Wednesday, 30 September, has now been fully recovered and restored across the estate. Sales and stock figures for that day are complete and available in SKUtrak, along with calculated metrics such as availability. Thank you for your patience while this was resolved.
Affected components
Update timeline
- identified Oct 05, 2026, 01:47 PM UTC
We've identified that Tesco sales data for Wednesday 30 September has not come through to SKUtrak. This relates to a single missing daily file at source — data for the days either side is complete and unaffected. While this day's data is absent, you may notice gaps in your Tesco figures for 30 September, and calculated metrics such as availability may read low for that date until it is restored. We have begun recovering the missing day's data and expect it to be back in full within the next few hours. We'll post a further update once 30 September is fully restored.
- resolved Oct 06, 2026, 08:45 AM UTC
The missing Tesco data for Wednesday, 30 September, has now been fully recovered and restored across the estate. Sales and stock figures for that day are complete and available in SKUtrak, along with calculated metrics such as availability. Thank you for your patience while this was resolved.
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