SKUtrak incident

Tesco Data — Temporary Delay (11–17 June 2026)

Resolved after 8 days, on June 9, 2026.

resolved Jun 17, 2026, 09:23 AM UTC

Tesco has rescheduled the planned downtime affecting Performance Reports. The maintenance will now take place from all day Friday 26th June until 1pm UK time on Monday 29th June. During this window, data for some Tesco reports will not update and may show a gap until the maintenance is complete. Collection is expected to resume automatically once Tesco complete the work, and we will backfill the affected dates where Tesco make the data available.

Started
Jun 09, 2026, 09:18 AM UTC
Resolved
Jun 17, 2026, 09:23 AM UTC
Duration
8d
Detected by Pingoru
Jun 09, 2026, 09:18 AM UTC

Update timeline

  1. monitoring Jun 09, 2026, 09:18 AM UTC

    Tesco has advised that its supplier reporting toolkit (Tesco Partner Toolkit) will be temporarily unavailable from Thursday, 11 June to Wednesday, 17 June 2026. SKUtrak receives Tesco data via this toolkit, so during this period, new Tesco data will not come through. You may notice that Tesco sales, stock, and related metrics do not update, resulting in a gap across these dates. This is a Tesco-side outage affecting all suppliers, not an issue with SKUtrak. We expect collection to resume automatically once Tesco restores the service after 17 June, and we'll work to backfill the affected dates as soon as the data is available. If you need Tesco figures for this period sooner, they can be downloaded directly from the Tesco Partners toolkit before 5pm on Wednesday, 10 June. We'll update this notice as we hear more.

  2. resolved Jun 17, 2026, 09:23 AM UTC

    Tesco has rescheduled the planned downtime affecting Performance Reports. The maintenance will now take place from all day Friday 26th June until 1pm UK time on Monday 29th June. During this window, data for some Tesco reports will not update and may show a gap until the maintenance is complete. Collection is expected to resume automatically once Tesco complete the work, and we will backfill the affected dates where Tesco make the data available.

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