Sinch Outage History

Sinch degraded · 1 active incident View live status →

There were 55 Sinch outages since March 7, 2026 totaling 227h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.sinch.com

Minor March 7, 2026

DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63424

Detected by Pingoru
Mar 07, 2026, 07:14 PM UTC
Resolved
Mar 16, 2026, 09:51 PM UTC
Duration
9d 2h
Affected: SMS 365 Operator RoWSMS 365 Operator US
Timeline · 6 updates
  1. investigating Mar 07, 2026, 07:14 PM UTC

    Ticket Number :: MNOC-63424 Services:: DI MMS 365 - SMSx Description :: Monitoring NOC is observing potential delay in delivery of messages. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Incident Start Date & Time (GMT) : 07th Mar 2026, 18:56 hrs If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

  2. investigating Mar 07, 2026, 08:09 PM UTC

    Our technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.

  3. investigating Mar 07, 2026, 08:20 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 07, 2026, 10:32 PM UTC

    We are still continuing to investigate this issue. We will provide update as more information becomes available.

  5. monitoring Mar 08, 2026, 01:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 16, 2026, 09:51 PM UTC

    Dear All, This incident has been resolved. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 07th Mar 2026, 18:56 hrs Incident End Date & Time (GMT) : 11th Mar 2026, 1:06 hrs We appreciate your patience and understanding. If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

Read the full incident report →

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