Sinch incident
Service Degradation - Verification - Okta integration
Sinch experienced a minor incident on August 27, 2026 affecting SMS Verification and Verification Text to Speech, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 02:54 AM UTC
We are currently observing issues with our Verification services for clients using Okta integrations. Incident Start Time: 2026-08-27 00:20 UTC Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint. We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at [email protected].
- resolved Aug 27, 2026, 04:48 AM UTC
This incident has been resolved. Incident Start Time: 2026-08-27 00:20 UTC Incident End Time: 2026-08-27 03:35 UTC