Is Sinch down?

Last checked 2m ago
Current status
Sinch has degraded performance

Active incident: Delivery Issue Costa Rica - Telefonica

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Official status page: http://status.sinch.com · Polled every 5 minutes · 152 components tracked

Real-time Sinch status, recent outages, and incident history — pulled directly from Sinch's official status page at http://status.sinch.com every 5 minutes. Pingoru tracks 152 Sinch services and has captured 50 incidents in the last 90 days (99.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Sinch reports a new incident — free for 5 monitors, no credit card.

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Sinch uptime 99.38% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Delivery Issue Costa Rica - Telefonica
    Ongoing ● 14h 3m
    Started Apr 29, 2026, 04:29 AM UTC
    SMS - LATAM
    4 updates · show timeline
    • investigating · Apr 29, 2026, 04:29 AM UTC

      We are currently observing delivery issues in Costa Rica - Telefonica. Incident Start Time: 2026-04-29 02:52 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • investigating · Apr 29, 2026, 05:54 AM UTC

      We are continuing to investigate this issue.

    • investigating · Apr 29, 2026, 07:56 AM UTC

      We are continuing to investigate this issue.

    • investigating · Apr 29, 2026, 12:08 PM UTC

      We are continuing to investigate this issue.

    Latest: We are continuing to investigate this issue.

  2. DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975
    Resolved 31m
    Started Apr 27, 2026, 12:29 PM UTC · Resolved Apr 27, 2026, 01:00 PM UTC
    SMS 365 Operator RoWSMS 365 Operator USInternational SMS 365
    3 updates · show timeline
    • investigating · Apr 27, 2026, 12:29 PM UTC

      Ticket Number :: MNOC-63975 Services:: DI SMS 365 (iSMS) Description :: Our internal monitoring systems have detected an issue that may be causing delays in the delivery of MO (Mobile Originated), MT (Mobile Terminated), and DLR (Delivery Report) traffic. We are currently investigating it with the highest priority. Our technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Incident Start Date & Time (GMT) : 27th April 2026 11:55 GMT If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

    • investigating · Apr 27, 2026, 01:00 PM UTC

      Dear Clients, We are pleased to inform you that the issue with the isms platform has been resolved. We have monitored the results, and we confirm that the messages are processed without any delay. Incident Start Date & Time (GMT) :27th April 2026 11:55 GMT Incident End Date & Time (GMT) : 27th April 2026 12:40 GMT If you experience any issues during this Incident, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

    • resolved · Apr 27, 2026, 01:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Delivery issue - Telia Sweden
    Resolved 1h 24m
    Started Apr 24, 2026, 08:47 AM UTC · Resolved Apr 24, 2026, 10:11 AM UTC
    SMPP - EU
    2 updates · show timeline
    • investigating · Apr 24, 2026, 08:47 AM UTC

      We are currently observing delivery issues in Sweden - Telia. Incident Start Time: 2026-04-24 08:21 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • resolved · Apr 24, 2026, 10:11 AM UTC

      This incident has been resolved. Incident Start Time: 2026-04-24 08:21 UTC Incident End Time: 2026-04-24 09:20 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-04-24 08:21 UTC Incident End Time: 2026-04-24 09:20 UTC

  4. Delivery issue - Telia Norway
    Resolved 2h 40m
    Started Apr 24, 2026, 08:47 AM UTC · Resolved Apr 24, 2026, 11:28 AM UTC
    SMPP - EU
    2 updates · show timeline
    • investigating · Apr 24, 2026, 08:47 AM UTC

      We are currently observing delivery issues in Norway - Telia. Incident Start Time: 2026-04-24 08:21 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • resolved · Apr 24, 2026, 11:28 AM UTC

      This incident has been resolved. Incident Start Time: 2026-04-24 08:21 UTC Incident End Time: 2026-04-24 09:06 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-04-24 08:21 UTC Incident End Time: 2026-04-24 09:06 UTC

  5. DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953
    Resolved 5h 33m
    Started Apr 23, 2026, 05:54 PM UTC · Resolved Apr 23, 2026, 11:27 PM UTC
    International SMS 365
    4 updates · show timeline
    • investigating · Apr 23, 2026, 05:54 PM UTC

      Ticket Number :: MNOC-63953 Services:: DI SMS 365 (iSMS) Description :: Our internal monitoring has alerted to an incident. Few of our customers connected to iSMS platform may observe potential delay in delivery of messages. Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted Incident Start Date & Time (GMT) : 2026-04-23 17:40:37 GMT If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

    • investigating · Apr 23, 2026, 06:02 PM UTC

      We are continuing to investigate this issue.

    • investigating · Apr 23, 2026, 10:39 PM UTC

      We are continuing to investigate this issue. We will update once more information is available.

    • resolved · Apr 23, 2026, 11:27 PM UTC

      We are pleased to inform you that the issue with the isms platform has been resolved. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 23 April 2026 17:10 GMT. Incident End Date & Time (GMT) : 23 April 2026 23:11 GMT. We appreciate your patience and understanding. If you have any questions related to this Incident, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

    Latest: We are pleased to inform you that the issue with the isms platform has been resolved. We have monitored the results and we confirm that the messages are getting processed without a…

See the full Sinch outage history

18 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 23 incidents
  • Delivery Issue Costa Rica - Telefonica Ongoing
    Started Apr 29, 2026, 04:29 AM UTC · ● 14h 3m
  • DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975 Resolved
    Started Apr 27, 2026, 12:29 PM UTC · Resolved Apr 27, 2026, 01:00 PM UTC · 31m
  • Delivery issue - Telia Sweden Resolved
    Started Apr 24, 2026, 08:47 AM UTC · Resolved Apr 24, 2026, 10:11 AM UTC · 1h 24m
  • Delivery issue - Telia Norway Resolved
    Started Apr 24, 2026, 08:47 AM UTC · Resolved Apr 24, 2026, 11:28 AM UTC · 2h 40m
  • DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953 Resolved
    Started Apr 23, 2026, 05:54 PM UTC · Resolved Apr 23, 2026, 11:27 PM UTC · 5h 33m
  • Delivery Issue Mexico - AT&T Resolved
    Started Apr 23, 2026, 04:28 PM UTC · Resolved Apr 23, 2026, 06:10 PM UTC · 1h 42m
  • Delivery Issue Uruguay - Antel Resolved
    Started Apr 23, 2026, 02:24 PM UTC · Resolved Apr 23, 2026, 07:04 PM UTC · 4h 40m
  • Delivery Issue O2 - UK Resolved
    Started Apr 23, 2026, 12:07 PM UTC · Resolved Apr 23, 2026, 01:30 PM UTC · 1h 23m

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Frequently asked questions

What is Sinch's uptime?
Over the last 90 days, Sinch reported 99.38% uptime on its official status page. That figure is calculated from the public incident timeline at http://status.sinch.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Sinch's uptime history rolling forward in real time.
Has Sinch had outages in 2026?
Yes — Sinch has had 39 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Sinch outage?
The most recent Sinch incident was "Campaigns Application Maintenance", which started on April 28, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from http://status.sinch.com. See the full incident card above for affected components and the update timeline.
How often does Sinch have outages?
Based on the last 90 days, Sinch averages 13.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Sinch's status page?
Sinch's official status page is http://status.sinch.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Sinch down right now?
Sinch has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Sinch reports a change. Current status is based on 152 tracked services.
How does Pingoru know if Sinch is down?
We read http://status.sinch.com directly, using Sinch's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Sinch has an outage?
Create a free Pingoru account and add Sinch as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Sinch's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Sinch incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Sinch issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Sinch status?
We use Sinch's own status page at http://status.sinch.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
Sinch is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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