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Last checked 1m ago
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Sinch is up

No incidents right now.

  • Official status page: status.sinch.com
  • Checked every 5 minutes
  • 162 components tracked

Sinch is operational right now. Last checked 1m ago; the most recent incident resolved 5h ago.

Real-time Sinch status, recent outages, and incident history: pulled directly from Sinch's official status page at status.sinch.com every 5 minutes. Pingoru tracks 162 Sinch services and has captured 250 incidents in the last 90 days (99.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Sinch reports a new incident, free for 3 monitors, no credit card.

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Sinch uptime 99.14% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 13m
    Started Oct 28, 2026, 03:37 PM UTC · Resolved Oct 28, 2026, 09:51 PM UTC
    SMS - EMEA
    Timeline · 4 updates
    • investigating · Oct 28, 2026, 03:37 PM UTC

      We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • investigating · Oct 28, 2026, 04:41 PM UTC

      We are currently observing delivery issues in Belgium - VOOmobile & MobiStar Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • investigating · Oct 28, 2026, 07:02 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 28, 2026, 09:51 PM UTC

      This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC

  2. Resolved 42m
    Started Oct 27, 2026, 03:43 AM UTC · Resolved Oct 27, 2026, 04:26 AM UTC
    SMS - US - 10DLC
    Timeline · 2 updates
    • investigating · Oct 27, 2026, 03:43 AM UTC

      We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-10-27 03:14 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • resolved · Oct 27, 2026, 04:26 AM UTC

      This incident has been resolved. Incident Start Time: 2026-10-27 03:14 UTC Incident End Time: 2026-10-27 04:11 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-10-27 03:14 UTC Incident End Time: 2026-10-27 04:11 UTC

  3. Resolved 2h 32m
    Started Oct 26, 2026, 01:33 PM UTC · Resolved Oct 26, 2026, 04:05 PM UTC
    PaymentSMS - APACSMS AdministrationSMS - EMEANumbers AdministrationSMS - LATAMAnalyticsSMS - CA - ShortCodeCustomer SupportSMS - CA - Toll Free
    Timeline · 4 updates
    • investigating · Oct 26, 2026, 01:33 PM UTC

      We are currently investigating a service outage on the customer dashboard, Dashboard.sinch.com and with our balance calculation causing a subset of customer accounts to be blocked. Start Time: 2026-10-26 12:58 UTC Impact: Clients may experience issues reaching the customer dashboard and may see an incorrect account balance. Our engineering team is working to restore full functionality as soon as possible. For any inquiries, please contact [email protected].

    • identified · Oct 26, 2026, 02:15 PM UTC

      A fix has been implemented and we are seeing improvements for the dashboard. We are continuing to investigate the incorrect account balances.

    • monitoring · Oct 26, 2026, 03:21 PM UTC

      A second fix has been implemented and we are seeing correct account balances and customer accounts have been unblocked. We are continuing to monitoring the results.

    • resolved · Oct 26, 2026, 04:05 PM UTC

      At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigated the issue. Once identified, the change was successfully rolled back and functionality was restored. During the below time frame customers may have experienced issues reaching the Sinch customer dashboard, or experienced problems sending traffic over a subset of accounts due to a block caused by the balance calculation discrepancy. Incident Start Time: 2026-10-26 12:58 UTC Incident End Time: 2026-10-26 15:11 UTC For any inquiries, please contact [email protected]

    Latest: At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigat…

  4. Resolved 10m
    Started Oct 26, 2026, 02:21 AM UTC · Resolved Oct 26, 2026, 02:32 AM UTC
    SMPP - USENUM USHTTP - USHTTP USREST - US
    Timeline · 2 updates
    • investigating · Oct 26, 2026, 02:22 AM UTC

      Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at [email protected].

    • resolved · Oct 26, 2026, 02:32 AM UTC

      This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

  5. Resolved 11h 45m
    Started Oct 25, 2026, 09:51 AM UTC · Resolved Oct 25, 2026, 09:36 PM UTC
    SMS - EMEA
    Timeline · 4 updates
    • investigating · Oct 25, 2026, 09:51 AM UTC

      We are currently observing delivery issues in Sweden - Telia Incident Start Time: 2026-10-25 09:10 UTC Impact: Failed MT's/Delayed MT's/Failed MO's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

    • investigating · Oct 25, 2026, 11:22 AM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 25, 2026, 08:05 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 25, 2026, 09:36 PM UTC

      This incident has been resolved. Incident Start Time: 2026-10-25 09:10 UTC Incident End Time: 2026-10-25 21:28 UTC

    Latest: This incident has been resolved. Incident Start Time: 2026-10-25 09:10 UTC Incident End Time: 2026-10-25 21:28 UTC

See the full Sinch outage history

74 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sinch outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 162 components checked every 5 minutes
292incidents recorded
292last 12 months
93last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, Customer Dashboard - Conversation API - Analytics Degradation on June 10, 2026, ran for 28 days. 402 maintenance windows announced in the same period.

Most affected components, last 12 months

  • SMS - EMEA96
  • SMS - LATAM83
  • SMS - APAC12
  • SMS - US - 10DLC12
  • SMS - US - ShortCode12

Latest incidents

  • Delivery Issue Belgium - VOOmobile & MobiStar October 28, 2026 · 6 hours · degraded service

    We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery…

  • Delivery Issue United States - AT&T October 27, 2026 · 42 minutes · degraded service

    We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-10-27 03:14 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery…

  • Service Degradation - Customer Dashboard and Account Balance October 26, 2026 · 3 hours · major outage

    We are currently investigating a service outage on the customer dashboard, Dashboard.sinch.com and with our balance calculation causing a subset of customer…

Outage history

Past 90 days · 93 incidents· showing the latest 79 View full outage history →