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Last checked 1m agoNo incidents right now.
Sinch is operational right now. Last checked 1m ago; the most recent incident resolved 5h ago.
Real-time Sinch status, recent outages, and incident history: pulled directly from Sinch's official status page at status.sinch.com every 5 minutes. Pingoru tracks 162 Sinch services and has captured 250 incidents in the last 90 days (99.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Sinch reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- SMS - EMEA
Timeline · 4 updates
- investigating · Oct 28, 2026, 03:37 PM UTC
We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating · Oct 28, 2026, 04:41 PM UTC
We are currently observing delivery issues in Belgium - VOOmobile & MobiStar Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating · Oct 28, 2026, 07:02 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 28, 2026, 09:51 PM UTC
This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC
Latest: This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC
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- SMS - US - 10DLC
Timeline · 2 updates
- investigating · Oct 27, 2026, 03:43 AM UTC
We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-10-27 03:14 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- resolved · Oct 27, 2026, 04:26 AM UTC
This incident has been resolved. Incident Start Time: 2026-10-27 03:14 UTC Incident End Time: 2026-10-27 04:11 UTC
Latest: This incident has been resolved. Incident Start Time: 2026-10-27 03:14 UTC Incident End Time: 2026-10-27 04:11 UTC
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- PaymentSMS - APACSMS AdministrationSMS - EMEANumbers AdministrationSMS - LATAMAnalyticsSMS - CA - ShortCodeCustomer SupportSMS - CA - Toll Free
Timeline · 4 updates
- investigating · Oct 26, 2026, 01:33 PM UTC
We are currently investigating a service outage on the customer dashboard, Dashboard.sinch.com and with our balance calculation causing a subset of customer accounts to be blocked. Start Time: 2026-10-26 12:58 UTC Impact: Clients may experience issues reaching the customer dashboard and may see an incorrect account balance. Our engineering team is working to restore full functionality as soon as possible. For any inquiries, please contact [email protected].
- identified · Oct 26, 2026, 02:15 PM UTC
A fix has been implemented and we are seeing improvements for the dashboard. We are continuing to investigate the incorrect account balances.
- monitoring · Oct 26, 2026, 03:21 PM UTC
A second fix has been implemented and we are seeing correct account balances and customer accounts have been unblocked. We are continuing to monitoring the results.
- resolved · Oct 26, 2026, 04:05 PM UTC
At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigated the issue. Once identified, the change was successfully rolled back and functionality was restored. During the below time frame customers may have experienced issues reaching the Sinch customer dashboard, or experienced problems sending traffic over a subset of accounts due to a block caused by the balance calculation discrepancy. Incident Start Time: 2026-10-26 12:58 UTC Incident End Time: 2026-10-26 15:11 UTC For any inquiries, please contact [email protected]
Latest: At 2026-10-26 12:58, UTC a planned change caused unforeseen issues affecting the Sinch customer dashboard and our balance calculations. Our engineering teams immediately investigat…
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- SMPP - USENUM USHTTP - USHTTP USREST - US
Timeline · 2 updates
- investigating · Oct 26, 2026, 02:22 AM UTC
Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at [email protected].
- resolved · Oct 26, 2026, 02:32 AM UTC
This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC
Latest: This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC
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- SMS - EMEA
Timeline · 4 updates
- investigating · Oct 25, 2026, 09:51 AM UTC
We are currently observing delivery issues in Sweden - Telia Incident Start Time: 2026-10-25 09:10 UTC Impact: Failed MT's/Delayed MT's/Failed MO's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating · Oct 25, 2026, 11:22 AM UTC
We are continuing to investigate this issue.
- investigating · Oct 25, 2026, 08:05 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 25, 2026, 09:36 PM UTC
This incident has been resolved. Incident Start Time: 2026-10-25 09:10 UTC Incident End Time: 2026-10-25 21:28 UTC
Latest: This incident has been resolved. Incident Start Time: 2026-10-25 09:10 UTC Incident End Time: 2026-10-25 21:28 UTC
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See the full Sinch outage history
74 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Sinch outage history →Or sign up free to get alerts when Sinch breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 162 components checked every 5 minutesThe longest incident in the last year, Customer Dashboard - Conversation API - Analytics Degradation on June 10, 2026, ran for 28 days. 402 maintenance windows announced in the same period.
Most affected components, last 12 months
- SMS - EMEA96
- SMS - LATAM83
- SMS - APAC12
- SMS - US - 10DLC12
- SMS - US - ShortCode12
Latest incidents
- Delivery Issue Belgium - VOOmobile & MobiStar
We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery…
- Delivery Issue United States - AT&T
We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-10-27 03:14 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery…
- Service Degradation - Customer Dashboard and Account Balance
We are currently investigating a service outage on the customer dashboard, Dashboard.sinch.com and with our balance calculation causing a subset of customer…
- Started Oct 28, 2026, 03:37 PM UTC · Resolved Oct 28, 2026, 09:51 PM UTC · 6h 13m
- Delivery Issue United States - AT&T ResolvedStarted Oct 27, 2026, 03:43 AM UTC · Resolved Oct 27, 2026, 04:26 AM UTC · 42m
- Started Oct 26, 2026, 01:33 PM UTC · Resolved Oct 26, 2026, 04:05 PM UTC · 2h 32m
- Service Degredation - Lookup API ResolvedStarted Oct 26, 2026, 02:21 AM UTC · Resolved Oct 26, 2026, 02:32 AM UTC · 10m
- Delivery Issue Sweden - Telia ResolvedStarted Oct 25, 2026, 09:51 AM UTC · Resolved Oct 25, 2026, 09:36 PM UTC · 11h 45m
- Delivery Issue Nicaragua - Tigo ResolvedStarted Oct 23, 2026, 03:55 PM UTC · Resolved Oct 24, 2026, 12:23 AM UTC · 8h 27m
- Delivery Issue Brazil - SurfTelecom ResolvedStarted Oct 23, 2026, 04:16 AM UTC · Resolved Oct 23, 2026, 04:21 PM UTC · 12h 5m
- Delivery Issue Denmark - Nuuday ResolvedStarted Oct 22, 2026, 02:13 PM UTC · Resolved Oct 22, 2026, 05:46 PM UTC · 3h 32m