Sinch experienced a minor incident on August 21, 2026 affecting SMS - APAC, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - APAC
Update timeline
- investigating Aug 21, 2026, 08:06 AM UTC
We are currently observing delivery issues in Philippines - Globe Telecom. Incident Start Time: 2026-08-21 07:02 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]
- investigating Aug 21, 2026, 10:03 AM UTC
We are continuing to investigate this issue.
- resolved Aug 21, 2026, 12:31 PM UTC
This incident has been resolved. Incident Start Time: 2026-08-21 07:02 UTC Incident End Time: 2026-08-21 11:24 UTC