Sinch incident

Delivery Issue Germany - 1&1

Minor Resolved View vendor source →

Sinch experienced a minor incident on August 25, 2026 affecting SMS - EMEA, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 07:30 PM UTC
Resolved
Aug 25, 2026, 11:02 PM UTC
Duration
3h 31m
Detected by Pingoru
Aug 25, 2026, 07:30 PM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Aug 25, 2026, 07:30 PM UTC

    We are currently observing delivery issues in Germany - 1&1. Incident Start Time: 2026-08-25 18:49 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Aug 25, 2026, 09:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 25, 2026, 11:02 PM UTC

    This incident has been resolved. Incident Start Time: 2026-08-25 18:49 UTC Incident End Time: 2026-08-25 21:27 UTC