Sinch experienced a minor incident on August 28, 2026 affecting SMS - EMEA, lasting 20h 52m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Aug 28, 2026, 07:39 PM UTC
We are currently observing delivery issues in Kuwait - Ooredoo Incident Start Time: 2026-08-28 19:18 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Aug 28, 2026, 08:53 PM UTC
We are continuing to investigate this issue.
- investigating Aug 28, 2026, 11:05 PM UTC
We are continuing to investigate this issue.
- investigating Aug 29, 2026, 04:05 AM UTC
We are continuing to investigate this issue.
- resolved Aug 29, 2026, 04:31 PM UTC
This incident has been resolved. Incident Start Time: 2026-08-28 19:18 UTC Incident End Time: 2026-08-29 14:07 UTC