Sinch incident

Service Degradation – Number Lookups – All Regions

Sinch experienced a notice incident on August 13, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2026, 10:05 PM UTC
Resolved: Aug 13, 2026, 10:05 PM UTC
Duration: —
Detected by Pingoru: Aug 13, 2026, 10:05 PM UTC

Affected components

API

Update timeline

resolved Aug 13, 2026, 10:05 PM UTC

Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident. For further information or assistance, please contact us at [email protected].