Sinch experienced a minor incident on August 18, 2026 affecting SMS - LATAM, lasting 10h 54m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Aug 18, 2026, 12:04 AM UTC
We are currently observing delivery issues in Guadeloupe - Free Caraibe Incident Start Time: 2026-08-17 21:26 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Aug 18, 2026, 02:28 AM UTC
We are continuing to investigate this issue.
- investigating Aug 18, 2026, 05:12 AM UTC
We are continuing to investigate this issue.
- investigating Aug 18, 2026, 05:20 AM UTC
We are continuing to investigate this issue.
- resolved Aug 18, 2026, 10:59 AM UTC
This incident has been resolved. Incident Start Time: 2026-08-17 21:26 UTC Incident End Time: 2026-08-18 09:16 UTC