Simpplr Outage History

There were 10 Simpplr outages since February 20, 2026 totaling 31h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://simpplrstatus.statuspage.io

Minor April 24, 2026

Service Disruption - AU Region

Detected by Pingoru: Apr 24, 2026, 05:35 AM UTC
Resolved: Apr 24, 2026, 09:07 AM UTC
Duration: 3h 31m

Affected: System

Timeline · 5 updates

investigating Apr 24, 2026, 05:35 AM UTC

Hi there, We are currently experiencing a service disruption impacting the AU region. We sincerely apologize for the inconvenience caused.Our engineering team is actively investigating and working to restore services at the earliest. Status: Investigation in progress. We will share further updates as soon as available. Thank you for your patience and understanding! Simpplr Technical Support
identified Apr 24, 2026, 06:47 AM UTC

Hi there, Following up on the earlier update, most services in the AU region remain stable, and our team continues to work on restoring the remaining impacted services. We will share another update as soon as we have further progress. Thank you again for your continued patience. Simpplr Technical Support
identified Apr 24, 2026, 07:08 AM UTC

We are continuing to work on a fix for this issue.
monitoring Apr 24, 2026, 07:25 AM UTC

Hi there, Sharing a quick update - services in the AU region are now fully restored. Our initial checks indicate that everything is functioning as expected.We will continue to keep a close watch on the environment to ensure stability. Thank you for your patience here! Simpplr Technical Support
resolved Apr 24, 2026, 09:07 AM UTC

Hi there, We’re pleased to inform you that all services in the AU region are now fully operational, and the environment is stable. Our team has completed validations, and everything is functioning as expected. We truly appreciate your patience and understanding throughout this. Simpplr Technical Support

Read the full incident report →

Minor April 9, 2026

Ongoing Maintenance: Analytics Performance Improvement

Detected by Pingoru: Apr 09, 2026, 03:45 AM UTC
Resolved: Apr 09, 2026, 04:22 AM UTC
Duration: 36m

Affected: Analytics

Timeline · 2 updates

monitoring Apr 09, 2026, 03:45 AM UTC

Hello, Thank you for your continued patience. We have identified a performance issue impacting analytics functionality and are currently taking immediate action to address it. As part of this effort, an urgent patch is being deployed to improve load times and overall responsiveness. During this activity, analytics functionality will be temporarily unavailable for approximately 30 minutes. Please be assured that this is being handled on priority, and our team is closely monitoring the deployment to ensure a smooth and timely resolution. We will keep you informed once the activity has been successfully completed and services are fully restored. Thank you for your understanding. Simpplr Support Team
resolved Apr 09, 2026, 04:22 AM UTC

Hello, The maintenance activity to address the analytics performance issue has been successfully completed. Analytics functionality has now been fully restored, with performance improvements applied. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding. Simpplr Support Team.

Read the full incident report →

Major April 1, 2026

Analytics Outage

Detected by Pingoru: Apr 01, 2026, 05:07 PM UTC
Resolved: Apr 01, 2026, 07:09 PM UTC
Duration: 2h 1m

Affected: Analytics

Timeline · 3 updates

identified Apr 01, 2026, 05:07 PM UTC

Hello, We have identified an issue affecting our analytics services. Our team is actively working to restore functionality as quickly as possible. We appreciate your patience and will provide updates as we learn more. Thank you for your understanding. Simpplr Support Team
monitoring Apr 01, 2026, 06:23 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 01, 2026, 07:09 PM UTC

This incident has been resolved.

Read the full incident report →

Notice March 21, 2026

Planned Maintenance - UAT (sandbox) Environment

Detected by Pingoru: Mar 21, 2026, 04:32 AM UTC
Resolved: Mar 21, 2026, 07:28 AM UTC
Duration: 2h 55m

Timeline · 3 updates

monitoring Mar 21, 2026, 04:32 AM UTC

Hi there, We would like to inform you of a planned maintenance activity to enhance system performance and security in our UAT-US (sandbox) environment. Date: 21 March 2026 Time: 10:00 AM – 12:00 PM IST Expected Duration: Up to 2 hours During this window, the UAT environment may be temporarily unavailable, with a brief downtime expected between 10:30 AM and 11:15 AM IST. Please note: This activity is limited to the UAT (sandbox) environment only - Production services will remain fully operational with no impact. We appreciate your understanding and continued support. Please feel free to reach out if you have any questions. Thanks, Simpplr Technical Support
monitoring Mar 21, 2026, 06:59 AM UTC

Hi there, The scheduled maintenance activity for the UAT-US (sandbox) environment is taking slightly longer than anticipated due to a minor issue that was identified. The issue has now been resolved, and we are proceeding with the system upgrade accordingly. The activity is currently in progress, and we will share a further update once the maintenance has been successfully completed. Thank you for your patience and continued support. Thanks, Simpplr Technical Support
resolved Mar 21, 2026, 07:28 AM UTC

Hi there, This is a follow-up update to inform you that the scheduled maintenance activity for the UAT-US (sandbox) environment has been successfully completed. All services within the UAT environments have been fully restored and are now operating as expected. We sincerely appreciate your patience and support throughout this activity. Should you have any questions or require any assistance, please feel free to reach out to us. Thanks, Simpplr Technical Support

Read the full incident report →

Minor March 17, 2026

Ongoing Infrastructure Upgrade - Analytics Temporarily Unavailable

Detected by Pingoru: Mar 17, 2026, 09:55 AM UTC
Resolved: Mar 17, 2026, 11:16 AM UTC
Duration: 1h 21m

Affected: Analytics

Timeline · 3 updates

monitoring Mar 17, 2026, 09:55 AM UTC

Hi there, We would like to inform you that our vendor is currently performing an urgent infrastructure upgrade to improve analytics performance and response times. This activity is already in progress and is being closely monitored by our engineering team. During this period, analytics functionality will be temporarily unavailable. The tentative ETA for analytics services to resume is 5:00 AM PST. We will keep you informed of any significant updates. If you have any questions or need assistance in the meantime, please feel free to reach out. Thank you for your understanding and patience. Best regards, Simpplr Support
monitoring Mar 17, 2026, 09:56 AM UTC

We are continuing to monitor for any further issues.
resolved Mar 17, 2026, 11:16 AM UTC

Hi there, We are pleased to inform you that the infrastructure upgrade activity related to analytics has been successfully completed. Analytics functionality has now been fully restored and is operating as expected, with improved performance and response times. Our engineering team has completed the necessary validations and will continue to monitor analytics services to ensure ongoing stability. Should you notice any discrepancies or require further assistance, please feel free to reach out. Thank you for your patience and understanding. Best regards, Simpplr Support

Read the full incident report →

Minor March 9, 2026

Issue displaying content for some users

Detected by Pingoru: Mar 09, 2026, 06:52 PM UTC
Resolved: Mar 10, 2026, 05:07 AM UTC
Duration: 10h 15m

Affected: Content

Timeline · 4 updates

investigating Mar 09, 2026, 06:52 PM UTC

Hi there, We are receiving reports that some end-users are encountering 'Failed to fetch' errors or 'Content not available' messages when attempting to access pages. Our engineering team is currently performing a comprehensive deep-dive in order to determine a path forward. Once we have a root cause, we will provide an update. Rest assured, identifying a path to resolution for content is our top priority. Thank you, Simpplr Technical Support
investigating Mar 10, 2026, 05:04 AM UTC

Hi everyone, The issue that caused some end-users to encounter “Failed to fetch” errors or “Content not available” messages while accessing pages has now been resolved. Our engineering team conducted a thorough investigation and implemented the necessary fixes to restore normal access. We have been monitoring the system and can confirm that the platform is operating as expected. If you continue to experience any issues, please reach out to Simpplr Technical Support and we will be happy to assist. Thank you for your patience while we worked to resolve this matter. Best regards, Simpplr Technical Support
investigating Mar 10, 2026, 05:05 AM UTC

Resolved
resolved Mar 10, 2026, 05:07 AM UTC

This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Intermittent Analytics issues

Detected by Pingoru: Mar 09, 2026, 06:39 PM UTC
Resolved: Mar 09, 2026, 11:45 PM UTC
Duration: 5h 6m

Affected: Analytics

Timeline · 2 updates

identified Mar 09, 2026, 06:39 PM UTC

Hi there, Our team is currently investigating an issue impacting some customers where analytics is intermittently available. We are working with our vendor in order to resolve the issue and are currently developing a fix. We will be sure to update the status page once we have more details on the timeline of resolution. Thanks, Simpplr Technical Support.
resolved Mar 09, 2026, 11:45 PM UTC

Hello, Good news, it appears the issue affecting analytics has been resolved successfully! Regards, Simpplr Support Team

Read the full incident report →

Major February 26, 2026

Incident: Issues with Content Pages

Detected by Pingoru: Feb 26, 2026, 09:07 PM UTC
Resolved: Feb 26, 2026, 10:58 PM UTC
Duration: 1h 51m

Affected: Content

Timeline · 4 updates

investigating Feb 26, 2026, 09:07 PM UTC

Hello, We are currently investigating reports of issues affecting content pages within Simpplr. Some users may encounter errors, failed save attempts, or unexpected behavior when managing content pages. Our engineering team is actively investigating the root cause. We are working to identify the issue and implement a fix as quickly as possible. We apologize for the inconvenience and appreciate your patience. Thank you, Simpplr Support
identified Feb 26, 2026, 09:27 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 26, 2026, 10:04 PM UTC

Hello, The issue impacting content pages appears to be resolved. We are seeing normal system performance, and functionality is operating as expected. Our engineering team will continue to closely monitor the platform to ensure stability. Thank you for your patience while we worked to resolve this issue. -Simpplr Support
resolved Feb 26, 2026, 10:58 PM UTC

Hello, The issue impacting content pages, including saving, deleting, updating, and publishing, has been fully resolved. System performance and functionality are operating as expected, and we are no longer observing any related errors. We sincerely apologize for the disruption and appreciate your patience while we worked to restore full functionality. Regards, Simpplr Support

Read the full incident report →

Major February 20, 2026

Ongoing system stabilization

Detected by Pingoru: Feb 20, 2026, 05:09 PM UTC
Resolved: Feb 20, 2026, 07:36 PM UTC
Duration: 2h 27m

Affected: System

Timeline · 3 updates

identified Feb 20, 2026, 05:09 PM UTC

Hey again, There was an issue this morning with system stability and after a rollback, we saw full stabilization. Presently, the systems' various parts are continuing to restart and we are seeing issues with carousel loading, content creation, general slowness, tile loading, and some error messaging when navigating to dashboard. The engineering team is working to quickly resolve and ensure full system stability. Please feel free to submit a support ticket or follow along here for the most up to date information. Thanks, Simpplr Technical Support
monitoring Feb 20, 2026, 05:51 PM UTC

Just a quick update, the team has implemented a resolution for the ongoing issues this morning and are currently monitoring the resolution. If you continue to see issues, please reach out to support for more specific assistance. Thank you, Simpplr Technical Support
resolved Feb 20, 2026, 07:36 PM UTC

Hi again, Following this morning’s stability issues, full stabilization has been confirmed. All services, including carousel loading, content creation, tile loading, and dashboard navigation, are functioning as expected. Thank you for your patience while our engineering team worked to resolve this. Happy Friday! Simpplr Technical Support

Read the full incident report →

Major February 20, 2026

Simpplr Outage

Detected by Pingoru: Feb 20, 2026, 01:40 PM UTC
Resolved: Feb 20, 2026, 03:12 PM UTC
Duration: 1h 32m

Affected: Login PageEmployee NewsletterVideoContentLegacy NewsletterService NowMy TeamsSisense (reporting)AnalyticsSearchSystem

Timeline · 3 updates

investigating Feb 20, 2026, 01:40 PM UTC

Hello, We are currently investigating an issue where the Intranet is not loading for some users. Our team is actively working to identify the root cause. Thanks, Simpplr Support Team
monitoring Feb 20, 2026, 02:55 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 20, 2026, 03:12 PM UTC

Hi again, Thanks for your patience while we worked through this. The issue has now been resolved. It was due to a configuration inconsistency within our content management service, which temporarily affected how content was processed and displayed. The misconfiguration has been corrected, and services are functioning as expected. Please feel free to reach out to support if you continue to experience any issues. Thank you for your partnership, Simpplr Technical Support

Read the full incident report →

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