Planned Maintenance - UAT (sandbox) Environment

Update timeline

1. monitoring Mar 21, 2026, 04:32 AM UTC

   Hi there, We would like to inform you of a planned maintenance activity to enhance system performance and security in our UAT-US (sandbox) environment. Date: 21 March 2026 Time: 10:00 AM – 12:00 PM IST Expected Duration: Up to 2 hours During this window, the UAT environment may be temporarily unavailable, with a brief downtime expected between 10:30 AM and 11:15 AM IST. Please note: This activity is limited to the UAT (sandbox) environment only - Production services will remain fully operational with no impact. We appreciate your understanding and continued support. Please feel free to reach out if you have any questions. Thanks, Simpplr Technical Support

2. monitoring Mar 21, 2026, 06:59 AM UTC

   Hi there, The scheduled maintenance activity for the UAT-US (sandbox) environment is taking slightly longer than anticipated due to a minor issue that was identified. The issue has now been resolved, and we are proceeding with the system upgrade accordingly. The activity is currently in progress, and we will share a further update once the maintenance has been successfully completed. Thank you for your patience and continued support. Thanks, Simpplr Technical Support

3. resolved Mar 21, 2026, 07:28 AM UTC

   Hi there, This is a follow-up update to inform you that the scheduled maintenance activity for the UAT-US (sandbox) environment has been successfully completed. All services within the UAT environments have been fully restored and are now operating as expected. We sincerely appreciate your patience and support throughout this activity. Should you have any questions or require any assistance, please feel free to reach out to us. Thanks, Simpplr Technical Support