Simpplr experienced a minor incident on July 13, 2026 affecting System, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 12:22 PM UTC
Hello, We are currently investigating an issue affecting Simpplr. Our team is actively working to identify the root cause and restore functionality as quickly as possible. We appreciate your patience and will provide updates as we learn more. Thank you for your understanding. Simpplr Support Team
- monitoring Jul 13, 2026, 02:03 PM UTC
Hi, Our engineering team has implemented a fix, and affected instances should now be loading. We are seeing signs of recovery; however, the service has not yet fully stabilized, and some features may continue to experience intermittent degradation while recovery continues. Our engineers are actively monitoring the environment and working to restore full service. We will provide another update as soon as more information is available. Thank you, Simpplr Support
- resolved Jul 13, 2026, 03:58 PM UTC
Hello, The issue affecting Simpplr has been resolved, and services have been restored. Our team has implemented a fix and will continue to monitor the platform to ensure stability. If you continue to experience login issues, please contact Simpplr Support. We appreciate your patience and understanding while we worked to resolve this issue. Thank you, Simpplr Support Team