Is Simpplr down?

We are aware of an issue causing some external links to unfurl incorrectly in areas such as Tiles, Carousels, Social Campaigns, Feed, and Content. Our team is currently investigating the issue and will provide updates as more information becomes available. Thank you for your patience. - Simpplr Support

Hi there, Just a quick note that our engineering team was able to quickly resolve the issue with external links unfurling incorrectly. Please feel free to reach out to Simpplr Support if you are still experiencing any unusual link behavior. Thanks again, Simpplr Support

Hi there, We would like to inform you that the maintenance activity for the newsletter service has now commenced.During this period, the service may be temporarily unavailable. We understand the importance of this service and sincerely appreciate your patience. At this time, we do not anticipate any impact on planned newsletters. Our team is actively monitoring the activity to ensure it is completed smoothly and with minimal disruption. We will continue to keep you informed and will share an update as soon as the maintenance is completed. Thank you for your understanding and continued support. Simpplr Support Team

Hi there, We’re pleased to inform you that the maintenance activity for the newsletter service has been successfully completed. The newsletter services are now fully operational. We appreciate your patience and understanding while we carried out this activity. If you experience any issues or have any questions, please don’t hesitate to reach out to us. Thank you for your continued support. Simpplr Support Team

Hi there, we would like to inform you that we have started the planned maintenance activity for the US and EU regions, expected to last approximately 2 hours. This effort is part of our ongoing commitment to improving the stability and performance of our search services by migrating the workload to a dedicated database environment. During this time, search functionality will be temporarily unavailable, while all other platform features will remain unaffected. We sincerely appreciate your patience and understanding and will keep you updated on the progress. Thank you for your patience and understanding. Simpplr Support Team

Hello, The Search DB migration for both US and EU production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments. Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected. We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team

Hi there, we would like to inform you that we have started the planned maintenance activity for the AU and CA regions, expected to last approximately 2 hours. This effort is part of our ongoing commitment to improving the stability and performance of our search services by migrating the workload to a dedicated database environment. During this time, search functionality will be temporarily unavailable, while all other platform features will remain unaffected and there is no impact on other regions. We sincerely appreciate your patience and understanding and will keep you updated on the progress. Thank you for your patience and understanding. Simpplr Support Team

Hello, The Search DB migration for both AU and CA production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the migration. The new database was fully ready, and services were restored shortly after for both environments.Following this, thorough validation and sanity checks were carried out by our Dev and QA teams, all of which were completed successfully with no issues observed. All systems are now stable and functioning as expected.We sincerely appreciate your patience and understanding throughout this activity. Should you notice anything unusual or have any concerns, please feel free to reach out to support team, will be happy to assist you promptly. Thank you for your patience and understanding. Simpplr Support Team

Hi there, We are currently experiencing a service disruption impacting the AU region. We sincerely apologize for the inconvenience caused.Our engineering team is actively investigating and working to restore services at the earliest. Status: Investigation in progress. We will share further updates as soon as available. Thank you for your patience and understanding! Simpplr Technical Support

Hi there, Following up on the earlier update, most services in the AU region remain stable, and our team continues to work on restoring the remaining impacted services. We will share another update as soon as we have further progress. Thank you again for your continued patience. Simpplr Technical Support

We are continuing to work on a fix for this issue.

Hi there, Sharing a quick update - services in the AU region are now fully restored. Our initial checks indicate that everything is functioning as expected.We will continue to keep a close watch on the environment to ensure stability. Thank you for your patience here! Simpplr Technical Support

Hi there, We’re pleased to inform you that all services in the AU region are now fully operational, and the environment is stable. Our team has completed validations, and everything is functioning as expected. We truly appreciate your patience and understanding throughout this. Simpplr Technical Support