Simpplr incident

Analytics Outage

Major Resolved View vendor source →

Simpplr experienced a major incident on April 1, 2026 affecting Analytics, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 05:07 PM UTC
Resolved
Apr 01, 2026, 07:09 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 01, 2026, 05:07 PM UTC

Affected components

Analytics

Update timeline

  1. identified Apr 01, 2026, 05:07 PM UTC

    Hello, We have identified an issue affecting our analytics services. Our team is actively working to restore functionality as quickly as possible. We appreciate your patience and will provide updates as we learn more. Thank you for your understanding. Simpplr Support Team

  2. monitoring Apr 01, 2026, 06:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 07:09 PM UTC

    This incident has been resolved.