Simpplr experienced a major incident on February 20, 2026 affecting Login Page and Employee Newsletter and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2026, 01:40 PM UTC
Hello, We are currently investigating an issue where the Intranet is not loading for some users. Our team is actively working to identify the root cause. Thanks, Simpplr Support Team
- monitoring Feb 20, 2026, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 03:12 PM UTC
Hi again, Thanks for your patience while we worked through this. The issue has now been resolved. It was due to a configuration inconsistency within our content management service, which temporarily affected how content was processed and displayed. The misconfiguration has been corrected, and services are functioning as expected. Please feel free to reach out to support if you continue to experience any issues. Thank you for your partnership, Simpplr Technical Support