Ongoing system stabilization

Update timeline

1. identified Feb 20, 2026, 05:09 PM UTC

   Hey again, There was an issue this morning with system stability and after a rollback, we saw full stabilization. Presently, the systems' various parts are continuing to restart and we are seeing issues with carousel loading, content creation, general slowness, tile loading, and some error messaging when navigating to dashboard. The engineering team is working to quickly resolve and ensure full system stability. Please feel free to submit a support ticket or follow along here for the most up to date information. Thanks, Simpplr Technical Support

2. monitoring Feb 20, 2026, 05:51 PM UTC

   Just a quick update, the team has implemented a resolution for the ongoing issues this morning and are currently monitoring the resolution. If you continue to see issues, please reach out to support for more specific assistance. Thank you, Simpplr Technical Support

3. resolved Feb 20, 2026, 07:36 PM UTC

   Hi again, Following this morning’s stability issues, full stabilization has been confirmed. All services, including carousel loading, content creation, tile loading, and dashboard navigation, are functioning as expected. Thank you for your patience while our engineering team worked to resolve this. Happy Friday! Simpplr Technical Support