Service Disruption - AU Region

Update timeline

1. investigating Apr 24, 2026, 05:35 AM UTC

   Hi there, We are currently experiencing a service disruption impacting the AU region. We sincerely apologize for the inconvenience caused.Our engineering team is actively investigating and working to restore services at the earliest. Status: Investigation in progress. We will share further updates as soon as available. Thank you for your patience and understanding! Simpplr Technical Support

2. identified Apr 24, 2026, 06:47 AM UTC

   Hi there, Following up on the earlier update, most services in the AU region remain stable, and our team continues to work on restoring the remaining impacted services. We will share another update as soon as we have further progress. Thank you again for your continued patience. Simpplr Technical Support

3. identified Apr 24, 2026, 07:08 AM UTC

   We are continuing to work on a fix for this issue.

4. monitoring Apr 24, 2026, 07:25 AM UTC

   Hi there, Sharing a quick update - services in the AU region are now fully restored. Our initial checks indicate that everything is functioning as expected.We will continue to keep a close watch on the environment to ensure stability. Thank you for your patience here! Simpplr Technical Support

5. resolved Apr 24, 2026, 09:07 AM UTC

   Hi there, We’re pleased to inform you that all services in the AU region are now fully operational, and the environment is stable. Our team has completed validations, and everything is functioning as expected. We truly appreciate your patience and understanding throughout this. Simpplr Technical Support