Simpplr incident

Ongoing Maintenance: Analytics Performance Improvement

Minor Resolved View vendor source →

Simpplr experienced a minor incident on April 9, 2026 affecting Analytics, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 03:45 AM UTC
Resolved
Apr 09, 2026, 04:22 AM UTC
Duration
36m
Detected by Pingoru
Apr 09, 2026, 03:45 AM UTC

Affected components

Analytics

Update timeline

  1. monitoring Apr 09, 2026, 03:45 AM UTC

    Hello, Thank you for your continued patience. We have identified a performance issue impacting analytics functionality and are currently taking immediate action to address it. As part of this effort, an urgent patch is being deployed to improve load times and overall responsiveness. During this activity, analytics functionality will be temporarily unavailable for approximately 30 minutes. Please be assured that this is being handled on priority, and our team is closely monitoring the deployment to ensure a smooth and timely resolution. We will keep you informed once the activity has been successfully completed and services are fully restored. Thank you for your understanding. Simpplr Support Team

  2. resolved Apr 09, 2026, 04:22 AM UTC

    Hello, The maintenance activity to address the analytics performance issue has been successfully completed. Analytics functionality has now been fully restored, with performance improvements applied. We will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding. Simpplr Support Team.