Simpplr incident

Issue Affecting the EU Region

Critical Resolved View vendor source →

Simpplr experienced a critical incident on September 10, 2026 affecting System, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:43 AM UTC
Resolved
Sep 10, 2026, 08:54 AM UTC
Duration
11m
Detected by Pingoru
Sep 10, 2026, 08:43 AM UTC

Affected components

System

Update timeline

  1. investigating Sep 10, 2026, 08:43 AM UTC

    Hello, We are currently investigating an issue causing a “Something went wrong” error in the EY region. We understand the inconvenience this may cause, and we will keep you updated as more information becomes available. Thank you for your understanding. Simpplr Support Team

  2. resolved Sep 10, 2026, 08:54 AM UTC

    Hello, The issue causing a “Something went wrong” error in the EU region has now been resolved, and services are operating normally.We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve the issue. Thank you for your understanding. Simpplr Support Team