SimplePractice Outage History

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There were 2 SimplePractice outages since March 19, 2026 totaling 70h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.simplepractice.com

Minor April 10, 2026

Telehealth Service may be degraded on Safari

Detected by Pingoru
Apr 10, 2026, 07:21 PM UTC
Resolved
Apr 13, 2026, 03:51 PM UTC
Duration
2d 20h
Affected: Main applicationTelehealth Service
Timeline · 3 updates
  1. investigating Apr 10, 2026, 07:21 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 10, 2026, 08:07 PM UTC

    We are currently experiencing a limited feature interruption related to Telehealth appointments on Safari. Our Engineering team is monitoring this situation as our vendor works to resolve the issue. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.

  3. resolved Apr 13, 2026, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026

Limited Feature Interruption

Detected by Pingoru
Mar 19, 2026, 05:22 PM UTC
Resolved
Mar 19, 2026, 07:00 PM UTC
Duration
1h 37m
Affected: Main application
Timeline · 5 updates
  1. investigating Mar 19, 2026, 05:22 PM UTC

    We are currently experiencing a limited feature interruption related to opening appointments and loading the information in Client Overview pages. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.

  2. identified Mar 19, 2026, 05:36 PM UTC

    The issue has been identified, and a fix is being implemented. We'll be following up as we have more information to share.

  3. identified Mar 19, 2026, 06:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 19, 2026, 06:42 PM UTC

    We've implemented a fix for this, and are currently monitoring the results.

  5. resolved Mar 19, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

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