SimplePractice incident

Save button for Availability is inaccessible

Notice Resolved View vendor source →

SimplePractice experienced a notice incident on November 15, 2025 affecting Main application, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2025, 07:10 PM UTC
Resolved
Nov 17, 2025, 01:11 PM UTC
Duration
1d 18h
Detected by Pingoru
Nov 15, 2025, 07:10 PM UTC

Affected components

Main application

Update timeline

  1. identified Nov 15, 2025, 07:10 PM UTC

    We've been alerted to an issue where customers may have issues accessing the Save button when creating or editing blocks of availability, and will be working to have this resolved as soon as we can. If met with this issue we've noted that decreasing the Zoom on your browser will allow you to access the Save button to create or make changes to existing blocks of availability.

  2. identified Nov 15, 2025, 10:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 16, 2025, 04:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 17, 2025, 01:11 PM UTC

    A fix has been released for this issue and it has been resolved.