SimplePractice experienced a major incident on October 6, 2026 affecting Main application, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Main application
Update timeline
- investigating Oct 06, 2026, 03:32 PM UTC
We are currently experiencing a limited feature interruption related to client deletion. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- identified Oct 06, 2026, 03:51 PM UTC
We have identified the cause of the issue and are actively working on a fix.
- monitoring Oct 06, 2026, 05:16 PM UTC
A fixed has been implemented and we are monitoring the situation.
- monitoring Oct 06, 2026, 05:28 PM UTC
This issue is resolved. We appreciate your patience.
- resolved Oct 06, 2026, 05:28 PM UTC
This issue has been resolved. We appreciate your patience.