SimplePractice experienced a major incident on September 4, 2026 affecting Main application, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Main application
Update timeline
- investigating Sep 04, 2026, 12:45 PM UTC
Users may be experiencing issues when creating appointments. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- monitoring Sep 04, 2026, 01:01 PM UTC
We've identified the issue, implemented a fix, and are now monitoring the results. We will follow up once we have more information to share.
- resolved Sep 04, 2026, 01:15 PM UTC
This incident has been resolved.