SimplePractice experienced a minor incident on May 6, 2026 affecting Main application, lasting 23h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Main application
Update timeline
- investigating May 06, 2026, 03:39 PM UTC
We are currently experiencing a limited feature interruption related with our Note Taker feature. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- identified May 06, 2026, 03:51 PM UTC
The issue has been identified, and a fix is being implemented.
- identified May 06, 2026, 05:14 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 06, 2026, 08:07 PM UTC
A fix for this is currently being implemented.
- resolved May 07, 2026, 02:52 PM UTC
This incident has been resolved.