SimplePractice experienced a major incident on March 19, 2026 affecting Main application, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Main application
Update timeline
- investigating Mar 19, 2026, 05:22 PM UTC
We are currently experiencing a limited feature interruption related to opening appointments and loading the information in Client Overview pages. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- identified Mar 19, 2026, 05:36 PM UTC
The issue has been identified, and a fix is being implemented. We'll be following up as we have more information to share.
- identified Mar 19, 2026, 06:24 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 19, 2026, 06:42 PM UTC
We've implemented a fix for this, and are currently monitoring the results.
- resolved Mar 19, 2026, 07:00 PM UTC
This incident has been resolved.