SimplePractice incident
Telehealth Service may be degraded on Safari
Affected components
Main applicationTelehealth Service
Update timeline
- investigating Apr 10, 2026, 07:21 PM UTC
We are currently investigating this issue.
- investigating Apr 10, 2026, 08:07 PM UTC
We are currently experiencing a limited feature interruption related to Telehealth appointments on Safari. Our Engineering team is monitoring this situation as our vendor works to resolve the issue. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- resolved Apr 13, 2026, 03:51 PM UTC
This incident has been resolved.
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