Sendcloud Outage History

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Sendcloud had 73 outages in the last 2 years — averaging 3 incidents per month.

There were 73 Sendcloud outages since January 30, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sendcloud.com

Minor July 30, 2026

[Third-Party Issue] SEUR - Label Announcement Issues

Detected by Pingoru
Jul 30, 2026, 07:08 AM UTC
Resolved
Jul 30, 2026, 07:08 AM UTC
Duration
—
Timeline · 4 updates
  1. investigating Jul 29, 2026, 09:10 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Full outage)

  2. identified Jul 29, 2026, 11:27 AM UTC

    Status: Identified A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Partial outage)

  3. monitoring Jul 29, 2026, 01:10 PM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Degraded performance)

  4. resolved Jul 30, 2026, 07:08 AM UTC

    Status: Resolved The incident has been resolved El incidente ha sido resuelto. Affected components SEUR (Operational)

Read the full incident report →

Minor July 17, 2026

[Third Party Issue] CTT Express - Label Announcement Issues

Detected by Pingoru
Jul 17, 2026, 12:54 PM UTC
Resolved
Jul 17, 2026, 12:54 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jul 17, 2026, 09:53 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components CTT Express (Full outage)

  2. monitoring Jul 17, 2026, 11:09 AM UTC

    Status: Monitoring CTT Express implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. CTT Express implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components CTT Express (Operational)

  3. resolved Jul 17, 2026, 12:54 PM UTC

    Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components CTT Express (Operational)

Read the full incident report →

Minor July 15, 2026

[Third Party Issue] Colissimo - Label Announcement Issues

Detected by Pingoru
Jul 15, 2026, 03:39 PM UTC
Resolved
Jul 15, 2026, 03:39 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jul 15, 2026, 01:07 PM UTC

    Status: Investigating We are currently investigating an issue affecting Colissimo label announcement. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes Colissimo. Affected components Colissimo (Degraded performance)

  2. monitoring Jul 15, 2026, 03:26 PM UTC

    Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Le transporteur a mis en place et déployé un correctif. Nous continuerons à surveiller les performances afin de nous assurer que le service est entièrement rétabli. Affected components Colissimo (Operational)

  3. resolved Jul 15, 2026, 03:39 PM UTC

    Status: Resolved This issue is resolved. Ce problème a été résolu. Affected components Colissimo (Operational)

Read the full incident report →

Minor July 13, 2026

Asendia label announcement issues / Asendia Problema al generar etiquetas

Detected by Pingoru
Jul 13, 2026, 11:04 AM UTC
Resolved
Jul 13, 2026, 11:04 AM UTC
Duration
—
Affected: ES
Timeline · 3 updates
  1. investigating Jul 08, 2026, 07:55 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Degraded performance) Asendia (Partial outage)

  2. monitoring Jul 08, 2026, 09:53 AM UTC

    Status: Monitoring Asendia implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Asendia implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components Asendia (Operational) ES (Operational)

  3. resolved Jul 13, 2026, 11:04 AM UTC

    Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components Asendia (Operational) ES (Operational)

Read the full incident report →

Minor July 10, 2026

[Multiple integrations] - Item weight import issue

Detected by Pingoru
Jul 10, 2026, 02:09 PM UTC
Resolved
Jul 10, 2026, 02:09 PM UTC
Duration
—
Affected: Ecwid by LightspeedMagento V2MijnWebWinkelShopify
Timeline · 4 updates
  1. investigating Jul 10, 2026, 10:05 AM UTC

    Status: Investigating We are currently investigating an issue where item weights are imported while they should not be. Multiple integrations are affected by the issue. Affected components MijnWebWinkel (Degraded performance) Magento V2 (Degraded performance) Ecwid by Lightspeed (Degraded performance) Shopify (Degraded performance)

  2. identified Jul 10, 2026, 11:15 AM UTC

    Status: Identified We have identified the cause of the issue and are working on implementing a fix. Affected components Magento V2 (Degraded performance) Ecwid by Lightspeed (Degraded performance) Shopify (Degraded performance) MijnWebWinkel (Degraded performance)

  3. monitoring Jul 10, 2026, 01:43 PM UTC

    Status: Monitoring A fix has been implemented an we are monitoring the results Affected components Ecwid by Lightspeed (Operational) Shopify (Operational) MijnWebWinkel (Operational) Magento V2 (Operational)

  4. resolved Jul 10, 2026, 02:09 PM UTC

    Status: Resolved The issue has been resolved. Affected components Shopify (Operational) MijnWebWinkel (Operational) Magento V2 (Operational) Ecwid by Lightspeed (Operational)

Read the full incident report →

Minor July 8, 2026

[Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichette

Detected by Pingoru
Jul 08, 2026, 12:11 PM UTC
Resolved
Jul 08, 2026, 12:11 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Jul 08, 2026, 10:39 AM UTC

    Status: Investigating We are currently investigating an issue affecting TNT IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette TNT IT. Affected components IT (Degraded performance) TNT Italy (Degraded performance)

  2. monitoring Jul 08, 2026, 11:08 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. Il servizio è stato ripristinato, continueremo a monitorare questo incidente. Affected components TNT Italy (Operational) IT (Operational)

  3. resolved Jul 08, 2026, 12:11 PM UTC

    Status: Resolved The issue has been resolved. Il problema è stato risolto. Affected components IT (Operational) TNT Italy (Operational)

Read the full incident report →

Minor July 8, 2026

Colissimo label announcement issues / Colissimo Problème de création d’étiquettes

Detected by Pingoru
Jul 08, 2026, 11:06 AM UTC
Resolved
Jul 08, 2026, 11:06 AM UTC
Duration
—
Affected: FR
Timeline · 4 updates
  1. investigating Jul 08, 2026, 07:46 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components FR (Partial outage) Colissimo (Full outage)

  2. identified Jul 08, 2026, 08:44 AM UTC

    Status: Identified The carrier has identified the issue and is working on a solution. A more in-depth update can be found on the carriers status page here -> https://status.colissimo.fr/notices/suampspexd8jb7mu-anomalie-potentielle La cause de l'incident a été identifiée par le transporteur, qui travaille actuellement à la mise en place d'une solution. Une mise à jour plus détaillée est disponible sur la page de statut du transporteur, ici. -> https://status.colissimo.fr/notices/suampspexd8jb7mu-anomalie-potentielle Affected components FR (Partial outage) Colissimo (Full outage)

  3. monitoring Jul 08, 2026, 09:22 AM UTC

    Status: Monitoring Colissimo implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Colissimo a implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli. Affected components FR (Operational) Colissimo (Operational)

  4. resolved Jul 08, 2026, 11:06 AM UTC

    Status: Resolved This incident has been resolved. Ce problème a été résolu. Affected components FR (Operational) Colissimo (Operational)

Read the full incident report →

Minor July 7, 2026

[Third Party] Bpost - Label Announcement Issue | Probleem met de aankondiging van het label

Detected by Pingoru
Jul 07, 2026, 12:08 PM UTC
Resolved
Jul 07, 2026, 12:08 PM UTC
Duration
—
Affected: BE
Timeline · 3 updates
  1. investigating Jul 07, 2026, 07:24 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components Bpost (Degraded performance) BE (Degraded performance)

  2. monitoring Jul 07, 2026, 11:39 AM UTC

    Status: Monitoring The service has recovered, we will continue monitoring this incident. De service heeft zich hersteld, We blijven de situatie monitoren om er zeker van te zijn dat het probleem is opgelost. Affected components Bpost (Operational) BE (Operational)

  3. resolved Jul 07, 2026, 12:08 PM UTC

    Status: Resolved This issue is resolved. Het probleem is opgelost. Affected components Bpost (Operational) BE (Operational)

Read the full incident report →

Minor July 6, 2026

[Third-Party] DPD - Label announcement issues | Problemen met labelvoormelding

Detected by Pingoru
Jul 06, 2026, 08:49 AM UTC
Resolved
Jul 06, 2026, 08:49 AM UTC
Duration
—
Affected: NL
Timeline · 3 updates
  1. investigating Jul 06, 2026, 07:27 AM UTC

    Status: Investigating We are currently investigating an issue affecting DPD label announcement. We onderzoeken momenteel een probleem met de voormelding van DPD-verzendlabels. Affected components NL (Partial outage) DPD (Partial outage)

  2. monitoring Jul 06, 2026, 08:20 AM UTC

    Status: Monitoring A fix has been released by the carrier, and we are monitoring the results De vervoerder heeft een oplossing doorgevoerd en we monitoren de resultaten. Affected components DPD (Operational) NL (Operational)

  3. resolved Jul 06, 2026, 08:49 AM UTC

    Status: Resolved The incident is resolved Het incident is opgelost. Affected components NL (Operational) DPD (Operational)

Read the full incident report →

Minor June 29, 2026

[Ecwid] - Issue importing orders

Detected by Pingoru
Jun 29, 2026, 03:23 PM UTC
Resolved
Jun 29, 2026, 03:23 PM UTC
Duration
—
Affected: Ecwid by LightspeedGLOBAL
Timeline · 3 updates
  1. investigating Jun 26, 2026, 01:00 PM UTC

    Status: Investigating We are currently investigating an order import issue for integration Ecwid by Lightspeed. We zijn op dit moment bezig met het onderzoek naar een probleem met de order import voor integratie Ecwid by Lightspeed. Affected components Ecwid by Lightspeed (Partial outage) GLOBAL (Partial outage)

  2. monitoring Jun 26, 2026, 01:04 PM UTC

    Status: Monitoring A fix has been implemented for the order import issue. We are currently monitoring the results. Er is een oplossing geïmplementeerd voor het order import probleem. We houden de status hiervan in de gaten. Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)

  3. resolved Jun 29, 2026, 03:23 PM UTC

    Status: Resolved The issue has been resolved Affected components GLOBAL (Operational) Ecwid by Lightspeed (Operational)

Read the full incident report →

Minor June 25, 2026

[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichette

Detected by Pingoru
Jun 25, 2026, 12:40 PM UTC
Resolved
Jun 25, 2026, 12:40 PM UTC
Duration
—
Affected: IT
Timeline · 3 updates
  1. investigating Jun 23, 2026, 10:42 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Degraded performance) BRT (Degraded performance)

  2. identified Jun 23, 2026, 03:18 PM UTC

    Status: Identified The issue has been identified by the carrier and they are working on a fix. Il problema è stato identificato dal corriere, che sta lavorando a una soluzione. Affected components IT (Degraded performance) BRT (Degraded performance)

  3. resolved Jun 25, 2026, 12:40 PM UTC

    Status: Resolved The issue has been resolved. Il problema è stato risolto. Affected components IT (Operational) BRT (Operational)

Read the full incident report →

Minor June 25, 2026

[Third Party Issue] Correos- Label announcement issues

Detected by Pingoru
Jun 25, 2026, 12:11 PM UTC
Resolved
Jun 25, 2026, 12:11 PM UTC
Duration
—
Affected: ES
Timeline · 3 updates
  1. investigating Jun 25, 2026, 10:26 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Partial outage) Correos (Partial outage)

  2. monitoring Jun 25, 2026, 11:54 AM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados. Affected components ES (Operational) Correos (Operational)

  3. resolved Jun 25, 2026, 12:11 PM UTC

    Status: Resolved The issue has been resolved El problema ya se ha resuelto Affected components ES (Operational) Correos (Operational)

Read the full incident report →

Minor June 19, 2026

Account onboarding issues

Detected by Pingoru
Jun 19, 2026, 03:28 PM UTC
Resolved
Jun 19, 2026, 03:28 PM UTC
Duration
—
Affected: GLOBAL
Timeline · 4 updates
  1. investigating Jun 19, 2026, 01:52 PM UTC

    Status: Investigating Some users are currently unable to complete the onboarding process. When submitting their details, an error message "We couldn't save your information" may appear. Our team is investigating and working on a resolution. We apologize for the inconvenience. Affected components GLOBAL (Degraded performance)

  2. investigating Jun 19, 2026, 02:05 PM UTC

    Status: Investigating Some users are currently unable to complete the onboarding process. When submitting their details, an error message "We couldn't save your information" may appear. Our team is investigating and working on a resolution. We apologize for the inconvenience. Affected components GLOBAL (Degraded performance)

  3. monitoring Jun 19, 2026, 02:53 PM UTC

    Status: Monitoring We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Affected components GLOBAL (Degraded performance)

  4. resolved Jun 19, 2026, 03:28 PM UTC

    Status: Resolved This issue has been resolved. Affected components GLOBAL (Operational)

Read the full incident report →

Minor June 18, 2026

[OnTime] Label Annuouncement Issue | Problema al generar etiquetas

Detected by Pingoru
Jun 18, 2026, 02:08 PM UTC
Resolved
Jun 18, 2026, 02:08 PM UTC
Duration
—
Affected: ES
Timeline · 5 updates
  1. investigating Jun 15, 2026, 01:33 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Full outage)

  2. investigating Jun 15, 2026, 03:20 PM UTC

    Status: Investigating We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime. Affected components ES (Operational) OnTime (Full outage)

  3. investigating Jun 16, 2026, 11:43 AM UTC

    Status: Investigating We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime. Affected components ES (Full outage) OnTime (Full outage)

  4. investigating Jun 17, 2026, 03:33 PM UTC

    Status: Investigating We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime. Affected components ES (Full outage) OnTime (Full outage)

  5. resolved Jun 18, 2026, 02:08 PM UTC

    Status: Resolved The issue was resolved by the carrier. El transportista ha resuelto el problema. Affected components ES (Operational) OnTime (Operational)

Read the full incident report →

Minor June 18, 2026

[Third Party Issue] TNT Italy - Label Announcement Issues

Detected by Pingoru
Jun 18, 2026, 02:01 PM UTC
Resolved
Jun 18, 2026, 02:01 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jun 18, 2026, 09:08 AM UTC

    Status: Investigating We are currently investigating an issue affecting TNT IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette TNT IT. Affected components TNT Italy (Degraded performance)

  2. monitoring Jun 18, 2026, 12:54 PM UTC

    Status: Monitoring The issue was resolved and we are monitoring the results. Il problema è stato risolto e stiamo monitorando i risultati. Affected components TNT Italy (Operational)

  3. resolved Jun 18, 2026, 02:01 PM UTC

    Status: Resolved The issue has been resolved. Il problema è stato risolto. Affected components TNT Italy (Operational)

Read the full incident report →

Minor June 17, 2026

[Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions

Detected by Pingoru
Jun 17, 2026, 11:45 AM UTC
Resolved
Jun 17, 2026, 11:45 AM UTC
Duration
—
Affected: ESFR
Timeline · 4 updates
  1. investigating Jun 16, 2026, 09:14 AM UTC

    Status: Investigating We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Affected components ES (Partial outage) Amazon Shipping (Partial outage)

  2. investigating Jun 17, 2026, 07:53 AM UTC

    Status: Investigating We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Nous rencontrons actuellement un problème lié à la génération des étiquettes d’expédition Amazon. Le message d’erreur affiché est : "Données d’authentification manquantes ou non valides". Nous sommes en train d’enquêter sur la cause de ce problème et nous vous communiquerons une mise à jour dans les plus brefs délais. Affected components FR (Partial outage) ES (Partial outage) Amazon Shipping (Partial outage)

  3. monitoring Jun 17, 2026, 11:00 AM UTC

    Status: Monitoring We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Hemos implementado y lanzado una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Nous avons implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli. Affected components ES (Operational) Amazon Shipping (Operational) FR (Operational)

  4. resolved Jun 17, 2026, 11:45 AM UTC

    Status: Resolved This issue has been resolved. Esta incidencia se ha resuelto. Ce problème a été résolu. Affected components ES (Operational) Amazon Shipping (Operational) FR (Operational)

Read the full incident report →

Minor June 15, 2026

[Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettes

Detected by Pingoru
Jun 15, 2026, 01:53 PM UTC
Resolved
Jun 15, 2026, 01:53 PM UTC
Duration
—
Affected: FR
Timeline · 2 updates
  1. investigating Jun 15, 2026, 12:30 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous sommes actuellement en train d'examiner un problème qui empêche les utilisateurs d'annoncer des étiquettes. Affected components Lettre Suivie (Full outage) FR (Degraded performance)

  2. resolved Jun 15, 2026, 01:53 PM UTC

    Status: Resolved L'incident est à présent résolu. The incident has been resolved. Affected components Lettre Suivie (Operational) FR (Operational)

Read the full incident report →

Minor June 15, 2026

[Third Party Issue] GLS Italy - Label Announcement issues

Detected by Pingoru
Jun 15, 2026, 08:55 AM UTC
Resolved
Jun 15, 2026, 08:55 AM UTC
Duration
—
Timeline · 8 updates
  1. investigating Jun 04, 2026, 10:06 AM UTC

    Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Degraded performance)

  2. monitoring Jun 04, 2026, 03:30 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Operational)

  3. monitoring Jun 05, 2026, 08:04 AM UTC

    Status: Monitoring We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Partial outage)

  4. investigating Jun 05, 2026, 02:30 PM UTC

    Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Partial outage)

  5. monitoring Jun 05, 2026, 03:35 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Partial outage)

  6. monitoring Jun 08, 2026, 12:44 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. If still encountering errors when announcing labels with GLS IT methods, please disable GLS Check mode in your GLS IT contract settings and try announcing the labels again. Il problema sembra essere risolto e stiamo monitorando i risultati. In caso di ulteriori errori di creazione etichette con metodi di spedizione GLS IT, si prega di disabilitare la modalità GLS Check nelle impostazioni del contratto GLS IT e di provare nuovamente a creare le etichette. Affected components GLS Italy (Operational)

  7. monitoring Jun 10, 2026, 03:44 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. If still encountering errors when announcing labels with GLS IT methods, please disable GLS Check mode in your GLS IT contract settings and try announcing the labels again. Il problema sembra essere risolto e stiamo monitorando i risultati. In caso di ulteriori errori di creazione etichette con metodi di spedizione GLS IT, si prega di disabilitare la modalità GLS Check nelle impostazioni del contratto GLS IT e di provare nuovamente a creare le etichette. Affected components GLS Italy (Operational)

  8. resolved Jun 15, 2026, 08:55 AM UTC

    Status: Resolved The incident has been resolved L'anomalia del corriere è stata risolta Affected components GLS Italy (Operational)

Read the full incident report →

Minor June 11, 2026

[Third Party Issue] BRT - Label Announcement issues

Detected by Pingoru
Jun 11, 2026, 03:34 PM UTC
Resolved
Jun 11, 2026, 03:34 PM UTC
Duration
—
Affected: IT
Timeline · 4 updates
  1. investigating Jun 11, 2026, 01:05 PM UTC

    Status: Investigating We are currently investigating an issue affecting BRT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette BRT. Affected components BRT (Full outage) IT (Full outage)

  2. monitoring Jun 11, 2026, 02:25 PM UTC

    Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components IT (Operational) BRT (Operational)

  3. monitoring Jun 11, 2026, 03:33 PM UTC

    Status: Monitoring The issue has been resolved by the carrier Affected components IT (Operational) BRT (Operational)

  4. resolved Jun 11, 2026, 03:34 PM UTC

    Status: Resolved The issue has been resolved by the carrier Affected components IT (Operational) BRT (Operational)

Read the full incident report →

Minor June 10, 2026

[Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an Abholstellen

Detected by Pingoru
Jun 10, 2026, 03:35 PM UTC
Resolved
Jun 10, 2026, 03:35 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jun 10, 2026, 09:43 AM UTC

    Status: Investigating We are currently investigating an issue preventing the creation of shipments to Pickup Points with the carrier. We onderzoeken momenteel een probleem dat het aanmaken van zendingen naar afhaalpunten met de vervoerder verhindert. Wir untersuchen derzeit ein Problem, das die Erstellung von Sendungen an Abholstellen mit dem Versanddienstleister verhindert. Affected components DPD (Degraded performance)

  2. monitoring Jun 10, 2026, 12:16 PM UTC

    Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. De vervoerder heeft een oplossing geïmplementeerd en uitgerold. We blijven de prestaties monitoren om te zorgen dat de service volledig hersteld is. Der Versanddienstleister hat einen Fix implementiert und veröffentlicht. Wir werden die Leistung weiterhin überwachen, um sicherzustellen, dass der Dienst vollständig wiederhergestellt ist Affected components DPD (Degraded performance)

  3. resolved Jun 10, 2026, 03:35 PM UTC

    Status: Resolved This issue has been resolved. Dit probleem is opgelost. Das Problem wurde behoben. Affected components DPD (Operational)

Read the full incident report →

Minor June 4, 2026

[Third Party Issue] Shopify is currently experiencing an active outage

Detected by Pingoru
Jun 04, 2026, 07:38 AM UTC
Resolved
Jun 04, 2026, 07:38 AM UTC
Duration
—
Affected: ShopifyGLOBAL
Timeline · 3 updates
  1. identified Jun 03, 2026, 01:57 PM UTC

    Status: Identified Shopify is currently experiencing an active outage. Some merchants and customers may be affected by the following: • Shopify admin • Checkouts • Storefronts • Retail POS • Support access For more info, please follow directly here - https://www.shopifystatus.com/incidents/gbqcx5fk01gz. On Sendcloud side, due to this outage, we expect issues with: • tracking feedback - tracking number and tracking link cannot be sent to Shopify at this moment • tracking status updates - order status and tracking status in Shopify will not be updated until the outage is resolved Affected components Shopify (Partial outage) GLOBAL (Partial outage)

  2. monitoring Jun 03, 2026, 03:43 PM UTC

    Status: Monitoring The Shopify incident is not yet resolved, however, we see improvements so we will continue to monitor until it is resolved Affected components Shopify (Degraded performance) GLOBAL (Degraded performance)

  3. resolved Jun 04, 2026, 07:38 AM UTC

    Status: Resolved Shopify system is operational again. Affected components Shopify (Operational) GLOBAL (Operational)

Read the full incident report →

Minor June 2, 2026

[Deutsche Post] Label announcement issues / Probleme bei der Label-Ankündigung

Detected by Pingoru
Jun 02, 2026, 03:40 PM UTC
Resolved
Jun 02, 2026, 03:40 PM UTC
Duration
—
Affected: DE
Timeline · 3 updates
  1. investigating Jun 02, 2026, 02:46 PM UTC

    Status: Investigating We are investigating an issue causing label announcement failures for Deutsche Post. Wir untersuchen ein Problem, welches zu Fehlern bei der Labelankündigung für Deutsche Post Labels führt. Affected components DE (Degraded performance) Deutsche Post (Degraded performance)

  2. monitoring Jun 02, 2026, 03:30 PM UTC

    Status: Monitoring A fix has been implemented by the carrier, and we are monitoring the result. Das Problem wurde durch den Versanddienstleister behoben und wir beobachten das Resultat. Affected components DE (Operational) Deutsche Post (Operational)

  3. resolved Jun 02, 2026, 03:40 PM UTC

    Status: Resolved The incident was resolved. Das Problem wurde behoben. Affected components DE (Operational) Deutsche Post (Operational)

Read the full incident report →

Minor June 2, 2026

Inpost GB label announcement issues

Detected by Pingoru
Jun 02, 2026, 03:29 PM UTC
Resolved
Jun 02, 2026, 03:29 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Jun 02, 2026, 01:47 PM UTC

    Status: Investigating We are currently investigating an incident causing Inpost GB label announcements to fail. Affected components InPost GB (Full outage)

  2. monitoring Jun 02, 2026, 02:21 PM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the result. Affected components InPost GB (Operational)

  3. resolved Jun 02, 2026, 03:29 PM UTC

    Status: Resolved This incident has been resolved Affected components InPost GB (Operational)

Read the full incident report →

Minor June 1, 2026

[Third Party Issue] Correos- Label Annuouncement Issue | Problema al generar etiquetas

Detected by Pingoru
Jun 01, 2026, 01:54 PM UTC
Resolved
Jun 01, 2026, 01:54 PM UTC
Duration
—
Affected: ES
Timeline · 2 updates
  1. investigating Jun 01, 2026, 07:48 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Degraded performance) Correos (Degraded performance)

  2. resolved Jun 01, 2026, 01:54 PM UTC

    Status: Resolved The carrier has resolved the issue. Affected components ES (Operational) Correos (Operational)

Read the full incident report →