Sendcloud Outage History

Status: Investigating We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Affected components ES (Partial outage) Amazon Shipping (Partial outage)

Status: Investigating We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Nous rencontrons actuellement un problème lié à la génération des étiquettes d’expédition Amazon. Le message d’erreur affiché est : "Données d’authentification manquantes ou non valides". Nous sommes en train d’enquêter sur la cause de ce problème et nous vous communiquerons une mise à jour dans les plus brefs délais. Affected components FR (Partial outage) ES (Partial outage) Amazon Shipping (Partial outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous sommes actuellement en train d'examiner un problème qui empêche les utilisateurs d'annoncer des étiquettes. Affected components Lettre Suivie (Full outage) FR (Degraded performance)

Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Degraded performance)

Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Partial outage)

Status: Investigating We are currently investigating an issue affecting BRT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette BRT. Affected components BRT (Full outage) IT (Full outage)

Status: Investigating We are currently investigating an issue preventing the creation of shipments to Pickup Points with the carrier. We onderzoeken momenteel een probleem dat het aanmaken van zendingen naar afhaalpunten met de vervoerder verhindert. Wir untersuchen derzeit ein Problem, das die Erstellung von Sendungen an Abholstellen mit dem Versanddienstleister verhindert. Affected components DPD (Degraded performance)

Status: Investigating We are investigating an issue causing label announcement failures for Deutsche Post. Wir untersuchen ein Problem, welches zu Fehlern bei der Labelankündigung für Deutsche Post Labels führt. Affected components DE (Degraded performance) Deutsche Post (Degraded performance)

Status: Investigating We are currently investigating an incident causing Inpost GB label announcements to fail. Affected components InPost GB (Full outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Degraded performance) Correos (Degraded performance)

Status: Investigating Currently, the service is not available due to technical reasons. The responsible departments are already working on the analysis and elimination. We regret any inconvenience this may cause. Affected components DE (Partial outage) DHL Germany (Partial outage)

Status: Investigating We are currently investigating an issue preventing users from announcing DHL Express labels. We onderzoeken momenteel een probleem waardoor gebruikers geen DHL Express-labels kunnen aanmelden. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, DHL Express-Versandetiketten anzumelden. Affected components DHL Express (Full outage) GLOBAL (Full outage)

Status: Investigating We are currently investigating an issue preventing users from announcing Delivengo labels Nous enquêtons actuellement sur un problème empêchant la génération d'étiquettes Delivengo. Affected components Delivengo (Full outage) FR (Full outage)

Status: Investigating Users may experience label announcement issues when using Geodis shipping methods. We are currently investigating the issue. Affected components Geodis (Degraded performance)

Status: Investigating We are investigating an issue that is causing problems with label announcement for GLS NL. We zijn een probleem aan het onderzoeken met het aanmaken van labels voor GLS NL Affected components NL (Partial outage) GLS Netherlands (Partial outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components MRW (Full outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Partial outage)

Status: Investigating A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados. Affected components SEUR (Degraded performance)

Status: Investigating Problemi nella creazione della richiesta di ritiro per la spedizione con Poste Italiane. Il corriere è stato contattato. Issues with creating Pickup request for Post Italiane Delivery. The carrier has been contacted. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

Status: Investigating Aggiornamento - Il problema relativo alla creazione delle richieste di ritiro Poste Italiane Delivery è ancora in corso. Restiamo in stretto contatto con il corriere per monitorare la situazione. Forniremo un nuovo aggiornamento non appena avremo maggiori dettagli. Update - The issue affecting Poste Italiane Delivery pickup requests is still ongoing. We remain in close contact with the carrier to monitor the situation as it evolves. We will share another update as soon as we have more details. Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

Status: Investigating We are investigating an issue that is causing some label announcement issues with DPD DE Wir untersuchen ein Problem, das bei DPD DE zu einigen Schwierigkeiten bei der Labelankündigung führt. Affected components DE (Degraded performance) DPD (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing DHL_de kleinpaket labels. Wir untersuchen derzeit ein Problem, das verhindert, dass Nutzer Label für DHL_de kleinpaket anmelden können. Affected components DE (Degraded performance) DHL Germany (Partial outage)

Status: Investigating We are currently investigating an issue affecting GLS_ES label generation. Actualmente estamos investigando un problema que afecta a la generación de etiquetas GLS_ES. Affected components GLS (Degraded performance) ES (Partial outage)

Status: Investigating We are currently investigating an issue that is preventing label creation with our DHL DE rates. Wir untersuchen derzeit ein Problem, das die Erstellung von Versandetiketten mit unseren DHL DE-Tarifen verhindert. Affected components DHL Germany (Degraded performance)

Status: Investigating I punti di ritiro Poste Italiane Delivery non sono disponibili nel selettore. Stiamo attualmente verificando il problema. Poste Italiane Delivery service point are not available on the service point picker. We are currently investigating this issue Affected components IT (Degraded performance) Poste Italiane Delivery (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas. Affected components Correos (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas. Affected components Correos (Degraded performance)

Status: Investigating We’re currently investigating an issue affecting shipping label formatting for BRT and DHL Germany (DE). Labels may be generated with an unexpected/incorrect format. Stiamo investigando un problema che riguarda la formattazione delle etichette di spedizione per BRT e DHL Germania (DE). Le etichette potrebbero essere generate con un formato non corretto/non previsto. Wir untersuchen derzeit ein Problem, das die Formatierung von Versandetiketten für BRT und DHL Deutschland (DE) betrifft. Etiketten können in einem unerwarteten/fehlerhaften Format erstellt werden. Affected components BRT (Degraded performance) DHL Germany (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components NL (Full outage) DHL Benelux (Full outage)