Sendcloud incident

[Print Client App] - Issues with the Sendcloud Print Client App on Mac devices

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on September 28, 2026 affecting Sendcloud Print Settings and GLOBAL, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:56 AM UTC
Resolved
Sep 28, 2026, 08:56 AM UTC
Duration
—
Detected by Pingoru
Sep 28, 2026, 08:56 AM UTC

Affected components

Sendcloud Print SettingsGLOBAL

Update timeline

  1. investigating Sep 28, 2026, 08:09 AM UTC

    Status: Investigating We are currently investigating an issue preventing label printing with Mac devices. Affected components GLOBAL (Degraded performance) Sendcloud Print Settings (Degraded performance)

  2. identified Sep 28, 2026, 08:17 AM UTC

    Status: Identified The issue has been identified and we are implementing a fix. Affected components GLOBAL (Degraded performance) Sendcloud Print Settings (Degraded performance)

  3. monitoring Sep 28, 2026, 08:36 AM UTC

    Status: Monitoring We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Affected components GLOBAL (Operational) Sendcloud Print Settings (Operational)

  4. resolved Sep 28, 2026, 08:56 AM UTC

    Status: Resolved This issue is resolved. Affected components GLOBAL (Operational) Sendcloud Print Settings (Operational)