Sendcloud incident

[Third-Party] DPD UK - Label announcement issue

Resolved after 7 hours 36 minutes, affecting DPD UK, on October 20, 2026.

monitoring Oct 20, 2026, 01:42 PM UTC

The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored.

Started
Oct 20, 2026, 07:47 AM UTC
Resolved
Oct 20, 2026, 03:23 PM UTC
Duration
7h 36m
Detected by Pingoru
Oct 20, 2026, 07:47 AM UTC

Affected components

DPD UK

Update timeline

  1. investigating Oct 20, 2026, 07:47 AM UTC

    We are currently investigating an issue preventing users from announcing labels.

  2. monitoring Oct 20, 2026, 01:42 PM UTC

    The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored.

  3. resolved Oct 20, 2026, 03:23 PM UTC

    The issue has been resolved.

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