Sendcloud incident
Delayed order imports from Magento, Bol.com and WooCommerce
Resolved after 1 day 16 hours, affecting Integrations (Bol) and Integrations (Magento V2) and 1 more, on September 15, 2026.
This incident has been resolved.
Affected components
Update timeline
- investigating Sep 15, 2026, 03:43 PM UTC
We are aware that some merchants are experiencing delays or gaps in order imports from certain integrations. Affected orders may not yet appear in Sendcloud, and some shipments could be delayed as a result. Our engineering team is actively investigating the root cause. We will post updates here as we learn more.
- investigating Sep 16, 2026, 08:10 AM UTC
We are aware that some merchants are experiencing delays or gaps in order imports from certain integrations. Affected orders may not yet appear in Sendcloud, and some shipments could be delayed as a result. Our engineering team is actively investigating the root cause. We will post updates here as we learn more.
- monitoring Sep 16, 2026, 11:45 AM UTC
We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.
- resolved Sep 17, 2026, 08:24 AM UTC
This incident has been resolved.
- resolved Sep 17, 2026, 08:24 AM UTC
This incident has been resolved.
Your product runs on more than Sendcloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services