Sendcloud Outage History

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There were 31 Sendcloud outages since February 3, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sendcloud.com

Minor February 16, 2026

Third-party issue: [Poste Delivery Business] - Label announcement issues | Problema nella creazione delle etichette

Detected by Pingoru
Feb 16, 2026, 02:39 PM UTC
Resolved
Feb 16, 2026, 02:39 PM UTC
Duration
Affected: IT
Timeline · 3 updates
  1. investigating Feb 16, 2026, 02:01 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components Poste Italiane Delivery (Partial outage) IT (Operational)

  2. monitoring Feb 16, 2026, 02:24 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. È stata implementata una correzione e stiamo monitorando i risultati. Affected components IT (Operational) Poste Italiane Delivery (Partial outage)

  3. resolved Feb 16, 2026, 02:39 PM UTC

    Status: Resolved The incident has been resolved. L’incidente è stato risolto. Affected components IT (Operational) Poste Italiane Delivery (Operational)

Read the full incident report →

Minor February 16, 2026

Third-party issue: [Deutsche Post] - Label announcement issues | Fehler bei der Ankündigung des Labels

Detected by Pingoru
Feb 16, 2026, 10:43 AM UTC
Resolved
Feb 16, 2026, 10:43 AM UTC
Duration
Affected: GLOBAL
Timeline · 3 updates
  1. investigating Feb 16, 2026, 08:56 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen. Affected components GLOBAL (Operational) Deutsche Post (Degraded performance)

  2. monitoring Feb 16, 2026, 09:58 AM UTC

    Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. Eine Lösung wurde vom Spediteur implementiert, und wir überwachen die Ergebnisse. Affected components Deutsche Post (Degraded performance) GLOBAL (Operational)

  3. resolved Feb 16, 2026, 10:43 AM UTC

    Status: Resolved The incident has been resolved. Der Vorfall wurde behoben. Affected components GLOBAL (Operational) Deutsche Post (Operational)

Read the full incident report →

Minor February 13, 2026

Third-party issue: [GLS NL] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes

Detected by Pingoru
Feb 13, 2026, 01:23 PM UTC
Resolved
Feb 13, 2026, 01:23 PM UTC
Duration
Affected: BENL
Timeline · 4 updates
  1. investigating Feb 12, 2026, 12:58 PM UTC

    Status: Investigating We are currently experiencing an issue affecting some users shipping with GLS Netherlands (GLS NL) via a direct contract. When creating a label with the GLS Point Delivery shipping method, label creation can fail with this error: “No ParcelShop found with ParcelShopId … ; please verify the service point ID.” The carrier has confirmed a malfunction on their side and is currently working on a fix. We onderzoeken momenteel een probleem dat sommige gebruikers treft die verzenden met GLS Netherlands (GLS NL) via een direct contract. Bij het aanmaken van een label met de verzendmethode GLS Point Delivery kan het aanmaken van het label mislukken met de volgende foutmelding: “No ParcelShop found with ParcelShopId … ; please verify the service point ID.” De vervoerder heeft bevestigd dat er een storing aan hun kant is en werkt momenteel aan een oplossing. Nous enquêtons actuellement sur un problème affectant certains utilisateurs expédiant avec GLS Netherlands (GLS NL) via un contrat direct. Lors de la création d’une étiquette avec la méthode d’expédition GLS Point Delivery, la création de l’étiquette peut échouer avec le message d’erreur suivant :"No ParcelShop found with ParcelShopId … ; please verify the service point ID." Le transporteur a confirmé un dysfonctionnement de son côté et travaille actuellement à sa résolution. Affected components NL (Operational) BE (Degraded performance)

  2. investigating Feb 12, 2026, 01:07 PM UTC

    Status: Investigating We are continuing to investigate this issue. Affected components NL (Operational) GLS Netherlands (Degraded performance) BE (Degraded performance) GLS (Degraded performance)

  3. identified Feb 13, 2026, 08:37 AM UTC

    Status: Identified The carrier has confirmed a malfunction on their side and is currently working on a fix. Affected components GLS Netherlands (Degraded performance) BE (Degraded performance) GLS (Degraded performance) NL (Operational)

  4. resolved Feb 13, 2026, 01:23 PM UTC

    Status: Resolved This incident has been resolved. Affected components GLS (Operational) NL (Operational) GLS Netherlands (Operational) BE (Operational)

Read the full incident report →

Minor February 9, 2026

Third-party issue: BRT - Label announcement issues | Problema nella creazione delle etichette

Detected by Pingoru
Feb 09, 2026, 04:21 PM UTC
Resolved
Feb 09, 2026, 04:21 PM UTC
Duration
Affected: IT
Timeline · 3 updates
  1. investigating Feb 09, 2026, 12:38 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Operational) BRT (Degraded performance)

  2. investigating Feb 09, 2026, 03:11 PM UTC

    Status: Investigating We are still investigating this issue with the carrier. We will provide updates as soon as we have more information. Stiamo continuando ad investigare il problema insieme al corriere. Provvederemo aggiornamenti non appena avremo ulteriori informazioni. Affected components IT (Operational) BRT (Degraded performance)

  3. resolved Feb 09, 2026, 04:21 PM UTC

    Status: Resolved Il problema è stato risolto. This issue has been resolved. Affected components IT (Operational) BRT (Operational)

Read the full incident report →

Minor February 4, 2026

Third-party issue: Mondial Relay - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes

Detected by Pingoru
Feb 04, 2026, 04:17 PM UTC
Resolved
Feb 04, 2026, 04:17 PM UTC
Duration
Affected: BEFRNL
Timeline · 3 updates
  1. investigating Feb 04, 2026, 03:12 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components NL (Partial outage) BE (Partial outage) FR (Partial outage)

  2. monitoring Feb 04, 2026, 03:44 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components NL (Operational) BE (Operational) FR (Operational)

  3. resolved Feb 04, 2026, 04:17 PM UTC

    Status: Resolved This incident has been resolved. Affected components NL (Operational) BE (Operational) FR (Operational)

Read the full incident report →

Minor February 3, 2026

Third-party issue: CORREOS - Label announcement issues | Problema al generar etiquetas

Detected by Pingoru
Feb 03, 2026, 10:17 AM UTC
Resolved
Feb 03, 2026, 10:17 AM UTC
Duration
Affected: ES
Timeline · 3 updates
  1. investigating Feb 03, 2026, 08:48 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels and return an unclear/incorrect error message. Estamos investigando una incidencia que impide a los usuarios crear etiquetas, así como devolviendo un mensaje de error incorrecto. Affected components ES (Operational) Correos (Degraded performance)

  2. monitoring Feb 03, 2026, 10:01 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components ES (Operational) Correos (Operational)

  3. resolved Feb 03, 2026, 10:17 AM UTC

    Status: Resolved This incident has been resolved. Affected components ES (Operational) Correos (Operational)

Read the full incident report →

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