Sendcloud Outage History

Status: Investigating We are currently investigating this issue that prevents users from announcing labels. Wir untersuchen derzeit dieses Problem, das Benutzer daran hindert, Labels anzukündigen. Affected components Austrian Post (Full outage)

Status: Investigating We are currently investigating an issue preventing users from scheduling pick ups through the Sendcloud panel. Affected components FedEx (Degraded performance) GLOBAL (Degraded performance)

Status: Investigating We're currently awaiting further information from FedEx. We'll follow up as soon as we have an update. Affected components GLOBAL (Degraded performance) FedEx (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Affected components NL (Partial outage) DPD (Partial outage)

Status: Investigating We have contacted DPD and reported the issue. We will keep you update on the situation. Wij hebben contact opgenomen met DPD en het probleem gemeld. Wij houden u op de hoogte van de situatie. Affected components NL (Partial outage) DPD (Partial outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components DE (Operational) NL (Operational) BE (Operational) DPD (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing DHL Express labels. Affected components DHL Express (Degraded performance) GLOBAL (Operational)

Status: Investigating We're currently experiencing an issue with scheduling pickups for today (7 April). Pickups for other dates are not affected and work as expected. Our team is actively investigating and we'll keep you updated. We apologize for the inconvenience. Affected components UK (Degraded performance) UPS (Degraded performance) FedEx (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components UK (Operational) DHL Parcel GB (Full outage)

Status: Investigating We are currently investigating an issue preventing orders being imported from multiple integrations. Affected components GLOBAL (Partial outage)

Status: Investigating We are currently investigating reports of missing service points for Inpost ES. Actualmente estamos investigando una incidencia que afecta la disponibilidad de los puntos de servicio en el mapa al momento de su selección. Affected components InPost Spain (Degraded performance) ES (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components Delivengo (Partial outage) FR (Partial outage)

Status: Investigating We are currently investigating an issue preventing the integration from being connected as well as order import issues for Shopify integrations. Affected components Shopify (Partial outage) GLOBAL (Partial outage)

Status: Investigating We are continuing to investigate an issue affecting order imports and installation creation with Shopify. The issue has been ongoing for a couple of hours, and our team is actively working to identify the root cause. We will provide updates as soon as more information becomes available. Affected components Shopify (Partial outage) GLOBAL (Partial outage)

Status: Investigating We are continuing to investigate an issue affecting the order import process, which may result in some orders not being imported. Our team is actively working to identify the root cause. We will provide updates as they become available. Affected components Shopify (Partial outage) GLOBAL (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components Lettre Suivie (Degraded performance) FR (Operational)

Status: Investigating We are continuing to investigate this issue. Affected components Lettre Suivie (Degraded performance) FR (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components Lettre Suivie (Degraded performance) FR (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components ES (Operational) TIPSA (Full outage)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen. Affected components Austrian Post (Partial outage) AT (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components Correos (Degraded performance) ES (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Partial outage) ES (Operational)

Status: Investigating We are continuing to investigate the issue affecting label announcements. The problem is intermittent, and we have observed that some labels are being created successfully. We will provide further information as soon as we have an update. Seguimos investigando el problema que afecta a los anuncios de etiquetas. Este problema es intermitente y hemos observado que algunas etiquetas se están creando correctamente. Proporcionaremos más información tan pronto como tengamos una actualización. Affected components SEUR (Partial outage) ES (Operational)

Status: Investigating We are currently investigating an issue affecting our phoneline support service where incoming calls are not being routed correctly. As a result, some users may experience extended wait times or become stuck in the queue. We will provide updates as more information becomes available Affected components GLOBAL (Operational) Sendcloud Phone (Degraded performance)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components Poste Italiane Delivery (Partial outage) IT (Operational)

Status: Investigating We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen. Affected components GLOBAL (Operational) Deutsche Post (Degraded performance)