Sendcloud experienced a minor incident on August 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 28, 2026, 09:57 AM UTC
Status: Identified We have identified that images are missing or broken across several Help Center articles, and we are working on a fix. Impact: Some Help Center articles may display broken image icons instead of screenshots, diagrams, or carrier logos. Article text and functionality are not affected. We apologize for the inconvenience and appreciate your patience.
- monitoring Aug 28, 2026, 11:47 AM UTC
Status: Monitoring We have implemented a fix, and we are monitoring the result.
- resolved Aug 28, 2026, 12:12 PM UTC
Status: Resolved This incident has been resolved.