Sendcloud incident

[Third-Party] DPD Local - Label announcement issue

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on October 20, 2026 affecting DPD Local, lasting 6h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 08:49 AM UTC
Resolved
Oct 20, 2026, 03:23 PM UTC
Duration
6h 33m
Detected by Pingoru
Oct 20, 2026, 08:49 AM UTC

Affected components

DPD Local

Update timeline

  1. investigating Oct 20, 2026, 08:49 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components DPD Local (Partial outage)

  2. monitoring Oct 20, 2026, 01:42 PM UTC

    Status: Monitoring The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Affected components DPD Local (Operational)

  3. resolved Oct 20, 2026, 03:23 PM UTC

    Status: Resolved The issue has been resolved. Affected components DPD Local (Operational)