Is Sendcloud down?

Last checked 3m ago
Current status
Sendcloud is having a partial outage

2 active incidents: Correos label announcements failing for accounts using outd…, [Third Party Issue] GLS Italy - Label Announcement Issues

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Official status page: https://status.sendcloud.com · Polled every 5 minutes · 81 components tracked

Sendcloud is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.

Real-time Sendcloud status, recent outages, and incident history — pulled directly from Sendcloud's official status page at https://status.sendcloud.com every 5 minutes. Pingoru tracks 81 Sendcloud services and has captured 55 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Sendcloud reports a new incident — free for 5 monitors, no credit card.

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Sendcloud uptime 99.26% uptime · past 90 days
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Active incidents 2

  1. Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadas
    Ongoing ● 11h 32m
    Started Aug 07, 2026, 10:08 AM UTC
    Timeline · 1 update
    • identified · Aug 07, 2026, 10:08 AM UTC

      Status: Identified We're aware that some shipments using Correos are currently failing to announce. This affects accounts still using older (v1) Correos API credentials, which have been phased out as part of a carrier-side migration. What you need to do: Update your Correos API credentials to v2 to resume shipping. Instructions are available here: Correos migration: update your API credentials (mandatory): https://support.sendcloud.com/hc/en-us/articles/42537203404561-Correos-migration-update-your-API-credentials-mandatory Impact: Only affects accounts that have not yet migrated to v2 credentials. Accounts already on v2 are not affected. We apologize for the inconvenience and recommend updating your credentials as soon as possible to avoid further disruption. Hemos detectado que algunos envíos con Correos están fallando actualmente al anunciarse. Esto afecta a las cuentas que todavía utilizan credenciales de API de Correos antiguas (v1), las cuales han sido retiradas como parte de una migración por parte del transportista. Qué debes hacer: Actualiza tus credenciales de API de Correos a v2 para poder seguir enviando. Encontrarás las instrucciones aquí: Migración de Correos: actualiza tus credenciales de API (obligatorio): https://support.sendcloud.com/hc/es/articles/42537203404561-Migraci%C3%B3n-de-Correos-actualiza-tus-credenciales-de-API-obligatorio Impacto: Solo afecta a las cuentas que aún no han migrado a las credenciales v2. Las cuentas que ya utilizan v2 no se ven afectadas. Lamentamos las molestias y recomendamos actualizar tus credenciales lo antes posible para evitar más interrupciones. Affected components Correos (Degraded performance)

    Latest: Status: Identified We're aware that some shipments using Correos are currently failing to announce. This affects accounts still using older (v1) Correos API credentials, which have…

  2. [Third Party Issue] GLS Italy - Label Announcement Issues
    Ongoing ● 51d 6h
    Started Jun 17, 2026, 03:34 PM UTC
    IT
    Timeline · 7 updates
    • investigating · Jun 15, 2026, 09:00 AM UTC

      Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Degraded performance)

    • monitoring · Jun 15, 2026, 11:48 AM UTC

      Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Operational)

    • investigating · Jun 15, 2026, 01:14 PM UTC

      Status: Investigating We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT. Affected components GLS Italy (Degraded performance)

    • monitoring · Jun 15, 2026, 02:50 PM UTC

      Status: Monitoring The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati. Affected components GLS Italy (Operational)

    • investigating · Jun 16, 2026, 09:31 AM UTC

      Status: Investigating The issue is ongoing and we are waiting for feedback from the carrier. Affected components GLS Italy (Operational)

    • investigating · Jun 16, 2026, 11:43 AM UTC

      Status: Investigating The issue is ongoing and we are waiting for feedback from the carrier. Affected components IT (Degraded performance) GLS Italy (Degraded performance)

    • investigating · Jun 17, 2026, 03:34 PM UTC

      Status: Investigating The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere. Affected components GLS Italy (Degraded performance) IT (Degraded performance)

    Latest: Status: Investigating The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere. …

Recent outages & incidents

Past 90 days
  1. [Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetas
    Resolved —
    Started Aug 03, 2026, 01:37 PM UTC · Resolved Aug 03, 2026, 01:37 PM UTC
    ES
    Timeline · 3 updates
    • investigating · Aug 03, 2026, 12:32 PM UTC

      Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Partial outage) ES (Degraded performance)

    • monitoring · Aug 03, 2026, 12:55 PM UTC

      Status: Monitoring SEUR implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. SEUR implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components SEUR (Operational) ES (Operational)

    • resolved · Aug 03, 2026, 01:37 PM UTC

      Status: Resolved The incident has been resolved. El incidente ha sido resuelto. Affected components SEUR (Operational) ES (Operational)

    Latest: Status: Resolved The incident has been resolved. El incidente ha sido resuelto. Affected components SEUR (Operational) ES (Operational)

  2. [Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud rates
    Resolved —
    Started Aug 03, 2026, 12:14 PM UTC · Resolved Aug 03, 2026, 12:14 PM UTC
    UK
    Timeline · 2 updates
    • identified · Jul 27, 2026, 03:27 PM UTC

      Status: Identified The issue has been identified and we are implementing a fix. Affected components UK (Degraded performance) DHL Parcel GB (Degraded performance)

    • resolved · Aug 03, 2026, 12:14 PM UTC

      Status: Resolved The issue is resolved. Affected components DHL Parcel GB (Operational) UK (Operational)

    Latest: Status: Resolved The issue is resolved. Affected components DHL Parcel GB (Operational) UK (Operational)

  3. [Third-Party Issue] SEUR - Label Announcement Issues
    Resolved —
    Started Jul 30, 2026, 07:08 AM UTC · Resolved Jul 30, 2026, 07:08 AM UTC
    Timeline · 4 updates
    • investigating · Jul 29, 2026, 09:10 AM UTC

      Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components SEUR (Full outage)

    • identified · Jul 29, 2026, 11:27 AM UTC

      Status: Identified A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Partial outage)

    • monitoring · Jul 29, 2026, 01:10 PM UTC

      Status: Monitoring A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully. El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente. Affected components SEUR (Degraded performance)

    • resolved · Jul 30, 2026, 07:08 AM UTC

      Status: Resolved The incident has been resolved El incidente ha sido resuelto. Affected components SEUR (Operational)

    Latest: Status: Resolved The incident has been resolved El incidente ha sido resuelto. Affected components SEUR (Operational)

  4. [Third Party Issue] CTT Express - Label Announcement Issues
    Resolved —
    Started Jul 17, 2026, 12:54 PM UTC · Resolved Jul 17, 2026, 12:54 PM UTC
    Timeline · 3 updates
    • investigating · Jul 17, 2026, 09:53 AM UTC

      Status: Investigating We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components CTT Express (Full outage)

    • monitoring · Jul 17, 2026, 11:09 AM UTC

      Status: Monitoring CTT Express implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. CTT Express implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components CTT Express (Operational)

    • resolved · Jul 17, 2026, 12:54 PM UTC

      Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components CTT Express (Operational)

    Latest: Status: Resolved The incident has been resolved. El incidente fue resuelto. Affected components CTT Express (Operational)

  5. [Third-Party Issue] Asendia - Label announcement issues
    Resolved —
    Started Jul 16, 2026, 01:11 PM UTC · Resolved Jul 16, 2026, 01:11 PM UTC
    ATBEDEESITNL
    Timeline · 3 updates
    • investigating · Jul 16, 2026, 11:33 AM UTC

      Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Estamos investigando una incidencia que impide a los usuarios crear etiquetas. Affected components DE (Degraded performance) NL (Degraded performance) IT (Degraded performance) BE (Degraded performance) ES (Degraded performance) Asendia (Degraded performance) AT (Degraded performance)

    • monitoring · Jul 16, 2026, 12:11 PM UTC

      Status: Monitoring Asendia implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. Asendia heeft een oplossing geïmplimenteerd. We blijven de uitkomst van de oplossing monitoren om er zeker van te zijn dat het probleem is opgelost. Asendia hat einen Fix (eine Lösung) implementiert und veröffentlicht. Wir werden die Leistung weiterhin überwachen, um sicherzustellen, dass der Service vollständig wiederhergestellt ist. Asendia a implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli. Asendia ha implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per garantire che il servizio sia completamente ripristinato. Asednia implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Affected components IT (Operational) BE (Operational) ES (Operational) Asendia (Operational) AT (Operational) DE (Operational) NL (Operational)

    • resolved · Jul 16, 2026, 01:11 PM UTC

      Status: Resolved This issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. Ce problème a été résolu. Il problema è stato risolto. La incidencia ha sido resuelta. Affected components Asendia (Operational) AT (Operational) DE (Operational) NL (Operational) IT (Operational) BE (Operational) ES (Operational)

    Latest: Status: Resolved This issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. Ce problème a été résolu. Il problema è stato risolto. La incidencia ha sido resuelta. Af…

See the full Sendcloud outage history

34 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 39 incidents View full outage history →