Sekoia FRA1 incident

Playbook module issue

Minor Resolved View vendor source →

Sekoia FRA1 experienced a minor incident on June 30, 2025 affecting Automation, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 06:49 PM UTC
Resolved
Jun 30, 2025, 08:53 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 30, 2025, 06:49 PM UTC

Affected components

Automation

Update timeline

  1. identified Jun 30, 2025, 06:49 PM UTC

    We detected an issue concerning the HTTP module on playbooks, starting at 18:30 CEST, and preventing runs of this module to be processed. This have caused timeouts on some playbook runs using this module. We applied a fix, new jobs are not impacted since 20:24 CEST. We are now running jobs that timed out again.

  2. resolved Jun 30, 2025, 08:53 PM UTC

    The issue on playbooks using the HTTP module is now fully resolved and the Automation processes are Operational. New jobs created since 20:24 CEST were running without issue and we have re-run all jobs that failed during the incident. We appreciate your understanding throughout this incident and apologize for any inconvenience caused.