Sekoia FRA1 incident

Issue with event ingestion

Resolved after 1 hour 25 minutes, affecting Event ingestion, on August 28, 2026.

resolved Aug 28, 2026, 04:56 PM UTC

The processing lag has been fully resolved, and all services are now operating normally. We apologize for the disruption and thank you for your patience.

Started
Aug 28, 2026, 03:30 PM UTC
Resolved
Aug 28, 2026, 04:56 PM UTC
Duration
1h 25m
Detected by Pingoru
Aug 28, 2026, 03:30 PM UTC

Affected components

Event ingestion

Update timeline

  1. identified Aug 28, 2026, 03:30 PM UTC

    We are currently experiencing an issue with our event ingestion pipeline, causing delays or failures in processing incoming events. Our engineering team is actively investigating the root cause and working to restore full service as quickly as possible. We will share further updates as soon as we have more information.

  2. monitoring Aug 28, 2026, 03:42 PM UTC

    Mitigation actions have been applied to our components, and event ingestion is currently recovering. Our team is actively monitoring the pipeline to ensure full stability as the processing backlog clears. We will provide a final update once the system has completely recovered.

  3. monitoring Aug 28, 2026, 04:20 PM UTC

    Processing lag is still present, but it is gradually resolving. We will provide a final update once full performance is completely restored.

  4. resolved Aug 28, 2026, 04:56 PM UTC

    The processing lag has been fully resolved, and all services are now operating normally. We apologize for the disruption and thank you for your patience.

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