Sekoia FRA1 incident
Investigating: Delays in event ingestion for some communities
Resolved after 22 minutes, affecting Event ingestion, on August 20, 2026.
The event ingestion delays have been resolved. Event ingestion is operating normally again, and the incident is now closed.
Affected components
Update timeline
- investigating Aug 20, 2026, 04:50 PM UTC
Some communities may experience slower event ingestion. The issue is not affecting all customers. Our teams are investigating to assess the scope and impact of the incident. We will provide an update as soon as more information is available.
- identified Aug 20, 2026, 05:00 PM UTC
We have identified the cause of the event ingestion delays. An incorrectly formatted community data was preventing some messages from being published correctly. Our teams are working on a fix and will provide another update once the service has returned to normal.
- monitoring Aug 20, 2026, 05:07 PM UTC
We have applied a mitigation to bypass a corrupted message. Event ingestion has resumed normally, and we are monitoring the service to confirm its stability.
- resolved Aug 20, 2026, 05:13 PM UTC
The event ingestion delays have been resolved. Event ingestion is operating normally again, and the incident is now closed.
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