Resolved after 6 hours 31 minutes, affecting Event ingestion and Detection, on September 14, 2026.
The situation remains stable, and the incident is resolved. We identified an issue in the way some services were managing database connections. The mitigations put in place have restored service stability. Our teams will continue working on a permanent fix to prevent the issue from recurring.
Affected components
Update timeline
- investigating Sep 14, 2026, 10:24 AM UTC
We are currently investigating an issue affecting our event pipeline : alerts are being raised without the related events being attached to them. Our teams are currently investigating. We'll keep you posted as soon as possible.
- investigating Sep 14, 2026, 10:37 AM UTC
We have resumed normal operations across both the workflow and search systems. We are currently investigating why we had some issues in the first place
- monitoring Sep 14, 2026, 10:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 04:55 PM UTC
The situation remains stable, and the incident is resolved. We identified an issue in the way some services were managing database connections. The mitigations put in place have restored service stability. Our teams will continue working on a permanent fix to prevent the issue from recurring.
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