Resolved after 3 hours 20 minutes, affecting Web application and Detection, on August 24, 2026.
The issue has been fixed and events are loading normally. The incident is closed.
Affected components
Update timeline
- investigating Aug 24, 2026, 09:12 AM UTC
We are currently investigating latency and timeouts (on events and alerts) on our application.
- investigating Aug 24, 2026, 09:32 AM UTC
We are continuing to investigate this issue.
- investigating Aug 24, 2026, 11:13 AM UTC
We have reduced request latency and timeouts, which has decreased the impact on users. Our investigation is ongoing as we work to identify the root cause and restore normal performance. We will provide another update when the situation changes.
- monitoring Aug 24, 2026, 11:59 AM UTC
Events requests are showing positive signs of recovery. Our engineering team will keep monitoring for the next half hour.
- resolved Aug 24, 2026, 12:33 PM UTC
The issue has been fixed and events are loading normally. The incident is closed.
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